Juliana Groenewald
Mosselbay
Overview
6
6
years of professional experience
Work History
Assistant Manager
Mrpricegroup
Langeberg Mall Mosselbay
05.2018 - Current
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Education
Hillcrest S.s
Mosselbay Skills
Recruiting and interviewing
Employee Scheduling
Retail Operations Management
Staff Management
Staff Supervision
Customer Service
Administration and Reporting
Shift Scheduling
Team Leadership
Team building
Scheduling and Coordinating
Timeline
Assistant Manager
Mrpricegroup
05.2018 - Current
Hillcrest S.s