Juan Pierre Van Emmenes
Parts Salesman
Johannesburg
Summary
Dynamic Automotive Parts Salesman with a proven track record at Toyota, enhancing customer satisfaction through expert communication and strategic sales initiatives. Skilled in ordering parts and developing strong client relationships. I am goal-oriented and adept at problem-solving.
Knowledgeable Sales Person with solid background in automotive parts sales, known for accurately advising customers and ensuring optimal part selection. Proven track record in maintaining high customer satisfaction by resolving inquiries and issues promptly. Demonstrated expertise in inventory management and effective communication with team members and clients.
Overview
19
19
years of professional experience
Work History
Automotive Parts Salesperson
Toyota
01.2007 - Current
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations on automotive parts.
- Improved overall store appearance by creating organized displays and regularly updating product signage, attracting more customers and increasing sales opportunities.
- Established rapport with key automotive parts suppliers to secure preferential pricing for high-volume orders, ultimately increasing profit margins.
- Collaborated with service department technicians to ensure accurate identification and procurement of necessary parts for repair jobs, reducing delays and enhancing customer satisfaction.
- Conducted regular competitor analysis to identify market gaps or emerging opportunities for new product offerings, maintaining the company''s competitive edge within the automotive parts sector.
- Developed long-lasting relationships with clients through excellent communication skills and consistent follow-ups, fostering loyalty and repeat business.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Education
High School Diploma -
Voortrekker Highschool
Boksburg, South Africa 04.2001 -
Skills
Strong communication skills
Customer service expertise
Sales strategy development
Goal-oriented mindset
Improving customer satisfaction
Problem-solving skills
Customer service
Ordering parts
Sales training
Accomplishments
- Improved monthly sales by [Number]%.
- Achieved Qualified Knights in After Sales by completing the after knights Yearly Task with accuracy and efficiency.
Timeline
Automotive Parts Salesperson
Toyota
01.2007 - Current
High School Diploma -
Voortrekker Highschool
04.2001 -
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