JOSEPHINE MASWANGANYI
Pretoria,South Africa
Summary
Skilled and passionate Admin clerk currently working at Pracs Supreme Services. My first work experience was working at a busy orthodontic practice
and it helped me to be able to work under pressure, providing patients with optimal customer
service. I have gained knowledge in procedure coding, ICD 10 codes, claiming/billing according to
scheme protocol, validating patient information, submitting claims via EDI/ paper claim, fixing
switch and other rejections, reconciling/allocating payments, follow up on unpaid codes/accounts,
amending codes, updating practice details with schemes and creating login details. Hardworking
and ready to join my next team.
Overview
7
7
years of professional experience
Work History
Accounts Administrator
Denticall Claims Management Solutions
Pretoria , South Africa
08.2017 - 01.2023
- Capturing claims
- Remittance advice reconciliation
- Allocating payment
- Follow ups on unpaid accounts
- Pre-authorization approvals
- Update of bank details
- Paper claims submissions or Non-EDI Scheme
- Software : Elixir classic and MediSwitch
Administration Clerk
Pracs Supreme Services
Pretoria , South Africa
02.2023 - Current
.Follow up on patient liability accounts
.Follow up on Rejection
.Sending paper claims to non - EDI Schemes
.Assisting practice with claims query
Receptionist
Dr Makofane
Pretoria, South Africa
10.2016 - 03.2017
- Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
- Greeted incoming patients in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone calls , compiling detailed notes and promptly forwarding as required.
- Kept reception area clean and neat to give patients positive impression of the surgery.
- Updated patient accounts and patient charts to maintain accurate and up-to-date files.
Education
Ms office -
04.2012
Ms Office
Year
Matric -
2009
Skills
- Problem resolution
- Documenting patient information
- Multi-line phone systems
- Billing and coding
- Data organisation
- Professional and mature
Languages
English
Advanced
C1
Xitsonga
Advanced
C1
Sepedi
Intermediate
B1
Isizulu
Elementary
A2
Additional Information
REFERENCES
Denticall claims management solutions
Mr Alfred Mpho Tshabala
Tel:012 320 5390
Pracs Supreme Services
Annexe Du plooy
Tel: 012 817 2070
Timeline
Administration Clerk - Pracs Supreme Services
02.2023 - Current
Accounts Administrator - Denticall Claims Management Solutions
08.2017 - 01.2023
Receptionist - Dr Makofane
10.2016 - 03.2017
Overcomers Training Collage - Ms office ,
Khuthalani Secondary School - Matric ,
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