Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Chantal Lamprecht

Summary

Dynamic Accounts Administrator with a proven track record at Monarch Property Rentals. Excelling in accounts receivable management and effective communication. Achieved significant reductions in bad debt through proactive credit control strategies, enhancing cash flow and fostering strong client relationships. Recognized for precision and reliability in financial reporting and problem-solving abilities.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

25
25
years of professional experience

Work History

Accounts Administrator

Monarch Property Rentals
08.2023 - 01.2024
  • Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
  • Collaborated with other departments to resolve accounting discrepancies and maintain a cohesive financial environment.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

National Credit Manager

BEX Express T/a Business Express (Pty)Ltd
02.1999 - 09.2021
  • Contributed significantly to overall financial stability by establishing rigorous procedures for assessing customer solvency before granting lines of credit.
  • Conducted regular account reviews, identifying potential risks and taking appropriate action to prevent losses.
  • Reduced bad debt by closely monitoring high-risk accounts and implementing proactive collection measures.
  • Enhanced credit management processes by implementing efficient risk assessment strategies and tools.
  • Achieved higher levels of customer satisfaction through prompt resolution of disputes related to invoicing errors or misunderstandings.
  • Optimized cash flow by initiating strategic collection efforts and actively collaborating with customers to establish mutually beneficial payment plans.
  • Managed a high-performing credit team through consistent leadership, guidance, and performance evaluations.
  • Streamlined workflow for the credit team, resulting in improved productivity and reduced processing time.
  • Revamped outdated credit policies, aligning them with industry best practices to mitigate financial risks effectively.
  • Supported business growth by providing accurate forecasting data regarding anticipated revenue from outstanding receivables.
  • Negotiated favorable payment terms with customers experiencing hardships, preventing further delinquency while maintaining client relationships.
  • Established solid relationships with key clients, fostering trust and open communication to resolve issues promptly.
  • Championed a culture of continuous improvement within the credit department by encouraging open dialogue and fostering a team-oriented environment, resulting in enhanced employee engagement and performance.
  • Collaborated with legal counsel on complex cases, ensuring proper documentation and adherence to regulatory requirements during collections proceedings.
  • Implemented effective reporting systems that provided timely updates on receivables aging and other critical financial metrics.
  • Provided insightful recommendations for process improvements, leading to increased efficiency and overall operational excellence.
  • Ensured compliance with applicable regulations by staying current on industry trends and adjusting company policies accordingly.
  • Collaborated with sales teams to evaluate customer creditworthiness, leading to informed decisions on extending or reducing lines of credit.
  • Coordinated cross-departmental efforts during mergers or acquisitions to ensure seamless integration of credit management operations into existing frameworks.
  • Developed comprehensive training programs for new hires, ensuring a strong understanding of credit policies and procedures.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Developed strategies to expedite payments and customer resolutions.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Provided training and consulted with struggling teams to help meet monthly target goals.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Compiled data critical to analysis of annual bad debt.
  • Optimized credit approval and collection processes, improving operational efficiencies by over [Number]%.
  • Referred delinquent accounts to collections department or outside resources.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Designed and maintained financial models to identify and measure risks.

Education

High School Diploma -

Springs Girls' High School
Springs
11-1990

Skills

  • Bank reconciliation
  • Invoice processing
  • Accounting software proficiency
  • Payroll processing
  • Accounts receivable management
  • Internal controls
  • Intercompany transactions
  • Revenue recognition
  • Credit control
  • Debt collection
  • Accounts payable management
  • Month-end closing
  • Organization skills
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Journal entries
  • Excellent communication
  • Critical thinking
  • Team collaboration
  • Effective communication
  • Adaptability and flexibility
  • Creative problem solving
  • Proactive and Self-motivated
  • Decision-making
  • Accounts receivable
  • Customer relations
  • Microsoft Excel
  • Microsoft office
  • Bank statement reconciliation
  • Financial records and reporting
  • Cash management
  • Precision and accuracy
  • Team building
  • Data entry
  • Payroll preparation and processing
  • Handling confidential materials
  • Analytical thinking
  • Account reconciliation
  • Complaint resolution
  • Written communication
  • Financial reporting
  • Professional demeanor
  • Credit management

Timeline

Accounts Administrator

Monarch Property Rentals
08.2023 - 01.2024

National Credit Manager

BEX Express T/a Business Express (Pty)Ltd
02.1999 - 09.2021

High School Diploma -

Springs Girls' High School

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Chantal Lamprecht