Joseph Nghipuvafita Nghinyekwa
Administrator
Windhoek
Summary
Highly motivated Logistics and Supply Chain Management graduate with a comprehensive understanding of procurement, risk management, and global logistics operations. Experienced in administrative support and compliance, with a proven ability to enhance operational efficiency and contribute to supply chain, banking and procurement optimization.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Administrator
First National Bank, Namibia
11.2015 - Current
- Administrator – Cash & ATM Operations -September 2018-present
- Coordinated daily cash operations and ATM support, including cash reconciliation and scheduling replenishments.
- Handled administrative tasks related to ATM uptime, cash balancing, and transaction monitoring.
- Responded to queries and resolved issues related to ATM services and cash availability.
- Ensured compliance with internal controls, audit standards, and operational procedures.
- Supported process improvements to enhance efficiency and reduce operational risks.
- Administrator – FNB Tsumeb Branch -December 2016- August 2018
- Provided administrative support to ensure smooth branch operations.
- Maintained accurate records and prepared reports for management.
- Ensured compliance with internal controls and regulatory requirements.
- Handled customer queries and resolved service-related issues.
- Identified and implemented process improvements to enhance efficiency.
- Collaborated with branch teams to support service delivery and operational goals.
- Other performed functions
- Teller
- Accurately processed cash transactions (deposits, withdrawals, transfers) adhering to bank procedures.
- Minimized teller discrepancies to protect branch financial integrity.
- Delivered professional customer service ensuring clarity and customer satisfaction.
- Supported client transition to self-service banking platforms to improve efficiency.
- Maintained strict compliance with internal policies and governance standards.
- Handled foreign currency transactions and reconciled daily cash holdings.
- Monitored and escalated suspicious activities to mitigate fraud risks.
- Enquiry Official
- Provided frontline customer support by handling account and product enquiries.
- Directed clients to appropriate services, ensuring a smooth and professional customer experience.
- Resolved basic issues promptly while maintaining high service standards.
- Service Consultant
- Assist with non-cash-related transactions.
- Process account openings, closures, and modifications.
- Issue and replace cards, PINs, and manage related administrative functions.
- Assist with loan applications, debit orders, and updating customer information.
Receiving Clark
Worman Brok
06.2015 - 11.2015
- Supported procurement and administrative processes within the department.
- Assisted in preparation of reports and management of office correspondence.
- Ensured compliance with government regulations and filing procedures.
Assistant Administrative Officer
Ministry of Education, Youth, Sport and Culture
10.2014 - 11.2015
- Supported procurement and administrative processes within the department.
- Assisted in preparation of reports and management of office correspondence.
- Ensured compliance with government regulations and filing procedures.
Education
Bachelor of Marketing Honors -
Namibia University of Science And Technology
Windhoek, Khomas, Namibia05-2026
Bachelor's degree - Logistic and Supply Chain Management
Namibia University of Science And Technology
Windhoek, Khomas, Namibia04-2022
Grade 12 Namibia Senior Secondary Certificate - NSSC
C J Brandt High School
Windhoek, Khomas, Namibia11-2011
Skills
Knowledge of logistics, supply chain, and inventory management
Experienced in digital banking support and client education
Proven ability to engage clients and support sales targets
Detail-oriented with strong administrative and record-keeping abilities
Effective team player with adaptability to changing environments
Administrative experience in government education sector
Skilled in receiving, stock control, and warehouse procedures
Strong communication and interpersonal abilities
Highly organized with excellent time management skills
Detail-oriented and accurate in data and documentation handling
Adaptable and committed to continuous learning (currently pursuing Honours in Marketing)
Team player with experience in cross-functional environments
Proficient in Microsoft Office and basic administrative systems
Interests
Reading financial news, Volunteering, Running, Travelling, Gardening
Timeline
Administrator
First National Bank, Namibia
11.2015 - Current
Receiving Clark
Worman Brok
06.2015 - 11.2015
Assistant Administrative Officer
Ministry of Education, Youth, Sport and Culture
10.2014 - 11.2015
Grade 12 Namibia Senior Secondary Certificate - NSSC
C J Brandt High School
Bachelor of Marketing Honors -
Namibia University of Science And Technology
Bachelor's degree - Logistic and Supply Chain Management
Namibia University of Science And Technology