Jose Da Silva Ferreira
Cape Town
Summary
Detail-oriented Avionics Engineer with extensive expertise in testing, repairing and calibrating avionic instruments, air data computers, autopilots and electronic systems. Experience in X-ray and medical imaging equipment encompasses installation, servicing, maintenance and fault-finding. Additional technical proficiency spans construction and diverse machinery, delivering practical solutions to complex challenges.
Overview
2
2
Languages
43
43
years of professional experience
Work History
Owner
DIGIRAY
Cape Town
08.2021 - Current
- DigiRay specialises in the maintenance repair and service of X-ray and Medical Equipment. We are an accredited and preferred technical service provider and agent for AGFA South Africa (Pty) Ltd: X-ray and processing equipment AGFA CR and DR systems
- Equipment installation, maintenance, and repairs.
- Performed calibrations and tuning on equipment to ensure superior quality.
- Delivered tailored solutions and support, directly improving customer satisfaction.
- Maintained exceptional communication with customers, setting and exceeding clear expectations.
- Stay current with all customers ongoing technical publications on various equipment to remain efficient in troubleshooting.
- Collaborated with project managers to ensure adherence to installation timelines.
- Working with other team members at customers. Escalate any ongoing issue in a timely manner to minimize customer downtime.
- Following proper safety procedures and practices at all times.
- Maintained detailed documentation of service calls and part returns.
- Monitored stock levels of essential parts.
Owner
AROUCA CONSTRUCTION
Cape Town
09.2016 - 07.2021
- Develop and implement long-term business strategies to drive growth and profitability.
- Identify new business opportunities and markets for expansion.
- Manage the company’s financial performance, including budgeting, forecasting, and financial reporting.
- Ensure effective cost management and profitability for each project.
- Implement efficient processes and systems to optimize project management, resource allocation, and cost control.
- Oversaw day-to-day operations, ensuring timely, within-scope project completion to the highest quality standards.
- Monitor project progress and resolve any issues or obstacles that may arise.
- Oversee financial audits and ensure compliance with regulatory requirements.
- Established company goals and objectives, aligning them with the company’s mission and vision.
- Built and maintained strong relationships with clients, suppliers, subcontractors, and stakeholders to enhance collaboration and project success.
- Address client concerns and feedback to ensure high levels of satisfaction and repeat business.
- Recruit, train, and retain a high-performing team.
- Foster a positive work environment that promotes teamwork, innovation, and professional growth.
- Provide mentorship and guidance to staff.
- Identify and assess potential risks related to projects and business operations.
- Develop and implement risk mitigation strategies to minimize exposure and ensure project success.
- Ensure compliance with safety regulations and industry standards.
- Represent the company at industry events, conferences, and networking opportunities.
X-ray Field Service Engineer
LOMAEN MEDICAL (PTY) LTD
Cape Town
01.2016 - 08.2016
- Installs services or performs on-site repairs of Client products.
- Performs installation/service of Client's equipment.
- New product installation and commissioning.
- Performs preventive maintenance inspections of equipment to manufacturer's specifications and regulatory requirements.
- Performs acceptance checks of new equipment to ensure that equipment meets customer specifications, requirements and performance.
- Performs radiation and electrical safety measurements on imaging and associated equipment to ensure that equipment performs to accepted standards.
- Troubleshoot and fault find on products already in the field to ensure customer satisfaction.
- Assured product performance while instructing customers on optimal operation and use of equipment.
- Customer training and value-added application support.
- Conducts operator in service training at customer site.
- Maintained strong customer relationships through effective service delivery, ensuring timely installations, maintenance, and support.
- Promoted client services to enhance business support.
- Establish yourself as a valued technical resource within the Service business.
- Operates in the field, in the office, on call, or to be assigned directly to a customer facility to provide technical support.
- Served as backup to Technical Support Engineers, managing customer service contracts and resolving issues; documented and submitted all billable tech support for order services billing.
- Executed additional tasks designated by management.
X-ray Field Service Engineer
AXIM AFRICA X-RAY INDUSTRIAL & MEDICAL (PTY) LTD
Cape Town
01.2007 - 12.2015
- Installed and commissioned new products, ensuring alignment with customer requirements.
- Performs installation/service of Client's equipment.
- Installs services or performs on-site repairs of Client products.
- Performs preventive maintenance inspections of equipment to manufacturer's specifications and regulatory requirements.
- Performs acceptance checks of new equipment to ensure that equipment meets customer specifications, requirements and performance.
- Performs radiation and electrical safety measurements on imaging and associated equipment to ensure that equipment performs to accepted standards.
- Troubleshoot and fault find on products already in the field to ensure customer satisfaction.
- Assures product performance. Instruct customers on the operation or proper use of equipment.
- Customer training and value-added application support.
- Conducted operator training on-site, ensuring effective equipment usage and understanding of features.
- Maintain excellent customer relationships through effective customer service, timely and efficient installations, service, and maintenance.
- Supported client business by promoting tailored services to enhance customer satisfaction.
- Operates in the field, in the office, on call, or to be assigned directly to a customer facility to provide technical support.
- Backup to Technical Support Engineers to receive customer service contracts & handle disposition of problems/concerns; ensure all billable tech support is properly documented and forwarded to order services for billing.
- Executed additional responsibilities from management to support team goals.
- Establish yourself as a valued technical resource within the Service business.
Field Service Technician
CAPRICHEM (PTY)LTD
Cape Town
01.2005 - 12.2006
- Install, maintain, and repair appliances according to manufacturer specifications and safety standards.
- Diagnose problems with appliances and determine the best course of action for repair.
- Utilised tools and diagnostic equipment to identify issues and execute repairs efficiently.
- Disassemble appliances, repair or replace defective parts, and reassemble appliances in working order.
- Test appliances to ensure proper function and safety before leaving a job site.
- Instructed customers on proper use and maintenance of appliances to minimise future issues.
- Delivered exceptional customer service by addressing client needs promptly and effectively. and communicate effectively with clients, co-workers, and supervisors.
- Maintained detailed records of repairs, parts used, and time allocated to each job for accountability.
- Maintained current knowledge of appliance technology and repair techniques through ongoing training. with the latest technology and repair techniques for appliances.
- Adhere to safety regulations and company policies at all times.
Aircraft Maintenance Engineer (Crew Chief)
DENEL AVIATION
Gauteng
01.2004 - 12.2004
- Oversaw team operations, enhancing workflow and ensuring adherence to maintenance standards.
- Conducted thorough inspections of equipment, identifying defects and necessary maintenance to ensure operational readiness.
- Test repair and calibration of avionic instruments i.e. air data computers, autopilots, etc.
- Implemented safety protocols, safeguarding personnel and equipment during all operational activities.
- Executed quality control procedures to verify product specifications and standards.
- Technical assistance.
- Maintenance of records.
- Assume the duty of Team Leader for 'Work Party' activities.
- On-the-job training.
- Completed additional tasks and projects as assigned.
Aircraft Maintenance Engineer
DENEL AVIATION
Gauteng
01.1991 - 12.1991
- Tested, repaired, and calibrated avionic instruments including air data computers, HIS ADI’s, autopilots, and encoding altimeters, ensuring proper functionality of mechanical and electronic systems down to component level.
- Assessed airframes and aircraft components to detect wear, cracks and breaks.
- Conducted routine and unscheduled maintenance on various aircraft models, adhering to strict regulatory standards.
- Kept accurate and up to date logbook of completed aircraft repairs, replacements and maintenance for safety violations.
Apprentice
ATLAS AIRCRAFT CORPORATION OF SOUTH AFRICA
Gauteng
01.1984 - 12.1988
- Rotated through various factory departments, gaining hands-on experience with mechanical and electronic instruments to enhance operational understanding.
- Performed aircraft repairs and conducted fault diagnosis in the hangar while assembling A/C looms, ensuring functionality and safety of aircraft systems.
- Used observation and active listening to gain thorough understanding of processes and practices.
- Shadowed supervisor and senior staff to learn a wide range of simple and complex techniques.
- Employed strong attention to detail and problem-solving skills to complete assigned tasks on time and to quality specifications.
Education
CERTIFICATE OF COMPLETION - DX-G / DX-M Technical Overview, CR 10-X CR 12-X CR 15-X with NX, CR 10-X CR 12-X CR 15-X with NX Technical Services, CR 30-X 2nd CR 30-Xm with NX, CR 30-X 2nd CR 30-Xm with NX Technical Services, DR 100e Analog and Digital System-Intro, Basics of Digital Radiography, NX Technical & Appl. - Intro and Basics, Automatic Exposure Control Application, DX-D300 DR System Overview
AGFA RADIOLOGY SOLUTIONS
Cape Town, South Africa07-2024
NHBRC TECHNICAL CERTIFICATION -
NHBRC (NATIONAL HOME BUILDERS REGISTRATION COUNCIL)
Cape Town, South Africa01-2016
CERTIFICATE OF TRAINING - COMED Maintenance and Service Training Course of the following products: Mobile Surgical C-arm - KMC650 & KMC950 Conventional X-ray - EVA-HF525/HF750
COMED MEDICAL SYSTEMS CO. LTD
Gauteng, South Africa01-2011
CERTIFICATE OF TRAINING - CANON Training Course: LANMIT Physics, CXDI 50G, FC-24VE, Host Software Ver.7.32.01, DMWL Ver.4-50, Quality assurance
CANON EUROPA N.V. AMSTELVEEN, HOLLAND
Gauteng, South Africa01-2009
CERTIFICATE OF TRAINING - Basic X-ray Training
SHIMADZU CORPORATION MID-EAST CONSULTING OFFICE
Gauteng, South Africa01-2008
TRADE TEST CERTIFICATE -
DEPARTMENT OF MANPOWER
Gauteng, South Africa01-1988
TRADE TEST CERTIFICATE - Aircraft Electronician
KEMPTON PARK TECHNICAL COLLEGE
Gauteng, South Africa01-1987
Higher National Certificate N5 - Electronics N5, Logic Systems N5, Mathematics N5, Avionic Computer Principles N5
KEMPTON PARK TECHNICAL COLLEGE
Gauteng, South AfricaSkills
- Technical knowledge
- MATHEMATICAL ABILITY
- Analytical thinking
- Problem solving
- Decision making
- Adaptability
Languages
English
Proficient
C2
Portuguese
Proficient
C2
Interests
- Surfing
- Stand up paddle
- Golf
Timeline
Owner
DIGIRAY
08.2021 - Current
Owner
AROUCA CONSTRUCTION
09.2016 - 07.2021
X-ray Field Service Engineer
LOMAEN MEDICAL (PTY) LTD
01.2016 - 08.2016
X-ray Field Service Engineer
AXIM AFRICA X-RAY INDUSTRIAL & MEDICAL (PTY) LTD
01.2007 - 12.2015
Field Service Technician
CAPRICHEM (PTY)LTD
01.2005 - 12.2006
Aircraft Maintenance Engineer (Crew Chief)
DENEL AVIATION
01.2004 - 12.2004
Aircraft Maintenance Engineer
DENEL AVIATION
01.1991 - 12.1991
Apprentice
ATLAS AIRCRAFT CORPORATION OF SOUTH AFRICA
01.1984 - 12.1988
CERTIFICATE OF COMPLETION - DX-G / DX-M Technical Overview, CR 10-X CR 12-X CR 15-X with NX, CR 10-X CR 12-X CR 15-X with NX Technical Services, CR 30-X 2nd CR 30-Xm with NX, CR 30-X 2nd CR 30-Xm with NX Technical Services, DR 100e Analog and Digital System-Intro, Basics of Digital Radiography, NX Technical & Appl. - Intro and Basics, Automatic Exposure Control Application, DX-D300 DR System Overview
AGFA RADIOLOGY SOLUTIONS
NHBRC TECHNICAL CERTIFICATION -
NHBRC (NATIONAL HOME BUILDERS REGISTRATION COUNCIL)
CERTIFICATE OF TRAINING - COMED Maintenance and Service Training Course of the following products: Mobile Surgical C-arm - KMC650 & KMC950 Conventional X-ray - EVA-HF525/HF750
COMED MEDICAL SYSTEMS CO. LTD
CERTIFICATE OF TRAINING - CANON Training Course: LANMIT Physics, CXDI 50G, FC-24VE, Host Software Ver.7.32.01, DMWL Ver.4-50, Quality assurance
CANON EUROPA N.V. AMSTELVEEN, HOLLAND
CERTIFICATE OF TRAINING - Basic X-ray Training
SHIMADZU CORPORATION MID-EAST CONSULTING OFFICE
TRADE TEST CERTIFICATE -
DEPARTMENT OF MANPOWER
TRADE TEST CERTIFICATE - Aircraft Electronician
KEMPTON PARK TECHNICAL COLLEGE
Higher National Certificate N5 - Electronics N5, Logic Systems N5, Mathematics N5, Avionic Computer Principles N5
KEMPTON PARK TECHNICAL COLLEGE