Jessica Naidoo
DURBAN
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Excel in communication, leadership, and problem-solving to enhance organizational performance. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Eager to contribute to a dynamic team and support organizational goals.
Overview
18
18
years of professional experience
Work History
Senior Administrator
Nedbank Limited
DURBAN
10.2023 - Current
- Capturing and resolving Saswitch queries received.
- Visa and Mastercard support: query resolution.
- Reconciling accounts via Finrec.
- Provide support to the Digital Team and external vendors, including Betway.
- 2IC duties:
- Escalations.
- Reports.
- Staff audits.
- Approvals.
Regional Administrator
Nedbank Limited
DURBAN
06.2016 - 06.2023
- Daily, weekly, and monthly reports and MIS: Manco, attestation, and SIC reconciliations.
- Finance: Monthly finance reports, CIT billing, budget, direct expenses, cost efficiencies, and saving initiatives.
- Procurement: Ariba.
- Co-ordination: event planning, meetings, travel bookings, and presentations.
- Asset verification.
- Reconciling accounts.
- Power BI reports.
- Systems/Applications/Reports:
- Power BI.
- Vynamic View.
- Ariba.
- Postilion AMP300 and S1.
- Nedquery.
- Reports: cash holdings, utilization, availability, finance, distribution, and AMP300.
Product Specialist
Nedbank Limited
DURBAN
02.2007 - 06.2016
- Technical Support for Internet and Mobile Banking.
- Piloting video banking: testing.
- Piloting secure messaging functionality on Internet banking: testing.
- Video banking.
- Multifunctional Product Support: Support for all banking products, including retail and business.
Education
Generic Management in Banking: Banking Management For The 4th Industrial Revolution - Banking And Finance
Cornerstone Performance Solution
Durban03-2022
Diploma in Network Engineering - Information Technology
NIIT National Institute For Information Technology
Durban01-2006
Skills
- Communication
- Adaptability
- Problem-Solving
- Critical thinking
- Creativity
- Teamwork
- Time Management
- Technical
- Leadership
Certifications
- Advanced Business Writing
- Advanced Excel
- Email Etiquette
Timeline
Senior Administrator
Nedbank Limited
10.2023 - Current
Regional Administrator
Nedbank Limited
06.2016 - 06.2023
Product Specialist
Nedbank Limited
02.2007 - 06.2016
Generic Management in Banking: Banking Management For The 4th Industrial Revolution - Banking And Finance
Cornerstone Performance Solution
Diploma in Network Engineering - Information Technology
NIIT National Institute For Information Technology
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