Jerome Herman
Motor Vehicle Sales Consultant
Cape Town
Summary
2025- Sales person of the year
2025- Achieved 100% for Sales CE for 12 months. I was one of only 6 Toyota consultants to have achieved this in Southern Africa.
2024- Sales person of the year
2023- Sales person
2020- SA Toyota KNIGHT of the year.
2015 - 2020 I was National sales person of the year for Bidvest McCarthy Toyota.
Overview
16
16
years of professional experience
Work History
Sales Executive
CFAO Motors CT City Toyota
12.2023 - Current
- Executed product demonstrations showcasing key specifications and benefits of diverse models.
- Provided exceptional after-sales support, ensuring customer satisfaction and repeat business opportunities.
- Maintained accurate records of sales activities and customer interactions in CRM software.
- Trained new staff on product knowledge, sales techniques, and company policies to improve overall performance.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
Sales Executive
Bidvest McCarthy Toyota N1 City
03.2012 - 11.2023
- Developed strong customer relationships to enhance client retention and satisfaction.
- Executed strategic sales initiatives, resulting in increased market share and revenue growth.
- Analyzed market trends to identify new business opportunities and inform sales strategies.
- Trained and mentored junior sales team members to improve overall performance and efficiency.
- Conducted product presentations that effectively communicated value propositions to clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Delivered persuasive presentations to key stakeholders, securing buy-in for strategic initiatives.
- Identified new market opportunities through diligent research and networking.
New Vehicle Sales Manager
Bidvest McCarthy Toyota Kenilworth
02.2010 - 09.2012
- Led sales team to achieve annual revenue goals through targeted training and performance management.
- Developed strategic marketing initiatives to enhance dealership visibility and attract new customers.
- Analyzed market trends and competitor activities to inform pricing strategies and inventory management.
- Fostered strong relationships with clients to ensure customer satisfaction and repeat business.
- Coordinated with finance department to optimize financing options for customers, enhancing sales opportunities.
- Mentored junior sales staff, providing guidance on best practices and effective sales techniques.
- Conducted regular performance reviews, setting clear objectives to drive individual and team success.
- Collaborated with marketing team for targeted promotions and advertising campaigns, boosting brand visibility.
- Consistently met or exceeded monthly sales targets through diligent monitoring of progress and adjusting tactics as needed.
- Set individualized goals for each team member in alignment with overall dealership objectives.
- Generated new leads by organizing dealership events and participating in local trade shows.
- Oversaw daily operations of the showroom floor, ensuring smooth functioning and a welcoming environment for customers.
- Increased vehicle sales by developing and implementing effective sales strategies tailored to customer needs.
Education
Diploma of Education - Education
Diploma
Wesley College Of Education 12-1990
Skills
Customer service
Product knowledge
Sales expertise
Sales presentations
Lead development
Brand promotion
Objection handling
Lead generation
Product promotions
Timeline
Sales Executive
CFAO Motors CT City Toyota
12.2023 - Current
Sales Executive
Bidvest McCarthy Toyota N1 City
03.2012 - 11.2023
New Vehicle Sales Manager
Bidvest McCarthy Toyota Kenilworth
02.2010 - 09.2012
Diploma of Education - Education
Diploma