Jeaninne Mwanza
Durban
Summary
Results-driven sales professional with a background in business development, customer engagement, and team collaboration. Proven track record of enhancing team performance and leadership skills, with expertise in inventory management, staff leadership, and technical abilities. Skilled in driving quality and account management to achieve superior results. Proficient in e-commerce management, strategic planning, and leadership, with experience in directing and coordinating online sales platforms.
Profoundly passionate about innovative technologies and growth strategies. Fluent in French and English, with excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Director & Coordinator of Turquishoping E-commerce
Turquishoping
07.2021 - 07.2023
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managing and overseeing the operations of Turquishoping online store.
- Setting the overall strategy, making key decisions, and ensuring the business goals are met.
- Focuses on day-to-day tasks such as managing product listings, coordinating promotions, monitoring inventory, handling customer inquiries, and ensuring smooth operations of the e-commerce platform.
Manager ( In-service Training )
Osman’s
07.2022 - 12.2022
- Improved team performance through the application of successful training methods and managerial approaches.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Managed inventory operations, ensuring optimal stock levels and reducing waste and costs effectively.
Education
Degree In Business And Information Management - Business Management
Durban University of Technology
Skills
- Staff Leadership
- Account Management
- Time management skills
- Business development
- Proficient in Microsoft Office
- Technical skills
- Quality Management
- Communication
- Adaptability
- Strong leadership and strategic planning
- Attention to details
- Sale management
- Customer service
- Knowledge of e-commerce platforms and tools
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Timeline
Manager ( In-service Training )
Osman’s
07.2022 - 12.2022
Director & Coordinator of Turquishoping E-commerce
Turquishoping
07.2021 - 07.2023
Degree In Business And Information Management - Business Management
Durban University of Technology
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