Janine Stahl

· Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.

· Conducted monitoring and closeout visits to verify study procedures, patient safety and accurate timely data completion.

· Worked with principal investigator and sponsors to facilitate trial activities and compliance with research protocols, SA-GCP, ICH-GCP and FDA regulations.

· Collaborated with the research sites to ensure the essential documents were maintained and current.

· Followed study medication storage procedures to comply with protocols and SOP requirements.

· Communicated project status to management verbally and through technical documentation and presentations.

· Managed projects from procurement to completion

· Met project deadlines without sacrificing quality or safety.

· Sourced, vetted and managed vendors needed to accomplish project goals.

· Recruited, trained and oversaw personnel to achieve performance and quality targets within budget requirements.

· Tracked project and team member performance closely to quickly intervene in mistakes or delays.

· Coordinated with study teams to resolve project issues and mitigate risks.

· Provided detailed operational direction in project challenges, consistently meeting deliverables according to deadlines.

· Facilitated workshops by presenting regular updates on project status.

• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Recommended complementary purchases to customers, increasing revenue.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Developed strong rapport with customers and created positive impression of business.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.