Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jaide Murray

Contracts Administrator
KwaZulu-Natal

Summary

Experienced Contract Administrator with a proven track record in effectively managing and negotiating contracts. Possesses strong problem-solving and critical-thinking skills, adept at navigating complex legal concepts and contract law. Collaborative nature and dedication to delivering outstanding customer service ensure seamless execution of projects.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Contracts Administrator

Babble
KwaZulu-Natal
09.2024 - Current
  • Dealing with general enquiries.
  • Supply contract information to clients and account managers.
  • Provide guidance on the interpretation and application of Babble T&C's to clients and account managers.
  • Deal with contract queries from clients.
  • Access and, where necessary, escalate disputes to Contract Manager.
  • Day to Day management of personal case queue
  • Calculating contract termination fees for subscription-based contracts.

Administrator

King Harvest Academy
01.2024 - 08.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Membership Administrator

Sanlam
12.2017 - 10.2023
  • Capturing of all new policies
  • Dealing with bokomoso plus and bokomoso gold
  • Dealing with walk in clients
  • Assiting clients with policy numbers as well as confirmation of contract number / Assisting Scheme promoters
  • Assistance with commisions
  • 80 applications captured on a daily basis
  • Assisting different branches in and out of johannesburg
  • Dealing with queries of existing policies
  • Updating premuim missed payments
  • Dealing with refunds
  • Cancellation of policies
  • Reactivation of policies
  • Receiving applications (cv's) for new sales people (scheme promoters)
  • Processing of scheme numbers
  • Dealing with claims that must be processed
  • Ensuring that claims documents is correct
  • New department bokamoso plus and gold
  • Performing all managerial duties
  • Dealing with all queries and making decisions that will benefit the company
  • Ensuring that the company runs at a profit and not a loss
  • Applications is accurately captured Assiting with claims
  • Dealing with 3rd party claims for different schemes
  • Handling documentation
  • Little exposure to compliance
  • Sending out policy documents to clients after analyzing that all is correctly captured and all terms and conditions are stated and captured on the documents.

Administration

MoreCorp
05.2013 - 11.2017

Education

Grade 12 -

Silver Oaks Secondary School
01.2006 - 12.2006

Skills

Microsoft Word

Contract drafting

Document Preparation

Telephone Etiquette

Microsoft Excel

Outlook

Everlytic

Problem solving

Excellent Telephone Manner

Conversation Manner

Accurate and attention to detail

comprehensive skills

able to manage workload

Teamwork and Collaboration

Customer Service

Microsoft Office

Problem-Solving

Personal Information

  • Date of Birth: 01/11/89
  • Gender: Female
  • Nationality: South African

Timeline

Contracts Administrator

Babble
09.2024 - Current

Administrator

King Harvest Academy
01.2024 - 08.2024

Membership Administrator

Sanlam
12.2017 - 10.2023

Administration

MoreCorp
05.2013 - 11.2017

Grade 12 -

Silver Oaks Secondary School
01.2006 - 12.2006

Similar Profiles

CREATE PROFILE
Jaide MurrayContracts Administrator