Jack Ferns
Student - Studying Business
Cape Town
Summary
Dynamic barman with proven salesmanship at Royal Oak Pub, enhancing customer satisfaction through exceptional communication and creativity. Skilled in food service and cash management, I foster a welcoming atmosphere that encourages repeat visits. Adept at training new staff, I leverage my marketing innovation to drive engagement and elevate the customer experience.
I am an avid athlete and play multiple sports including
- Qualified Lifesaver
- Competitive Crossfit athlete
- School Rugby Player
Overview
1
1
year of professional experience
Work History
Barman
Royal Oak Pup
Cape Town
01.2024 - 07.2024
- Assisting clients with drinks and foods orders in a speedy and friendly manner to ensure customers are satisfied and return
- Conversing with customers to make them feel at ease and welcome in order for them to stay longer
- Stock taking before and after shift
- Cash up and admin
- Food service
- Cleaning of bar area and restaurant
- Assisted training new staff
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Addressed customer concerns promptly, maintaining a high level of professionalism throughout all interactions.
- Boosted teamwork and collaboration with open communication among staff members during busy shifts.
- Contributed to a positive workplace culture by fostering camaraderie among coworkers and offering support when needed.
Lifesaver
Milnerton Lifesaving Club
Cape Town
01.2024 - 12.2024
- Responded to emergency situations in a timely, efficient manner.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Prevented accidents through regular equipment inspections and maintenance.
Education
Business Administration And Management
Eduvos
Durbanville 06.2024 - 11.2025
High School Diploma -
Blouberg International School
Bloubergstrand, South Africa 04.2001 -
Skills
Salesmanship
Creativity and innovation
Excellent people skills
Communication Skills
Computer literate
Marketing innovation
hobbies
I am an avid sports freak. I have taken part in multiple high level Crossfit competitions, a qualified Lifesaver with Milnerton lifesaving club. I love surfing and being outdoors and active as much as possible.
Timeline
Business Administration And Management
Eduvos
06.2024 - 11.2025
Barman
Royal Oak Pup
01.2024 - 07.2024
Lifesaver
Milnerton Lifesaving Club
01.2024 - 12.2024
High School Diploma -
Blouberg International School
04.2001 -
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