MATRIC - GRADE 12
ETWATWA SECONDORY SCHOOL
05.2020
Iyezinhlanhla Queen Makhubo
Entry level
Germiston,GP
Summary
Friendly and engaging team player and leader able to inspire staff to perform their best. enthusiastic
Financia Management N6 holder. I am eager to exercise the knowledge obtained from the College in real
life situations and gain technical skills in a challenging work environment while contributing to meet
deadlines, and produce deliverables expected of me. I enjoy working with and being part of a successful
productive team, but also thrive in individual projects. Naturally possess excellent interpersonal
communication manage work relationships well and can influence decisio
Education
FINANCIAL MANAGEMENT N6 - undefined
CENTRAL JOHANNESBURG COLLEGE
05.2023
Skills
Administrative support
Strategic planning
Expense reporting
Time management
Processing expenses
Technical Support
Ethics-focused
Event Coordination
Scheduling
Financial services support
Interests
Theater
Environmental conservation
Hiking
Skiing
Travel
References
- Mrs. R Masemola, Project Finder of Basadi Fibre Solution
- Mrs. G Vumase, Teacher
- Ms. B Ndaba, Team Leader
Work History
Call centre and customer service agent
Cre8work
Benoni, Johannesburg
03.2025 - 03.2026
- Resolved customer inquiries and complaints efficiently through effective communication techniques.
- Assisted in processing orders and managing customer accounts using CRM software.
- Demonstrated adaptability by quickly learning product knowledge and service protocols.
- Collaborated with team members to improve response times and enhance customer satisfaction.
Office Administrator
Basadi fibre solution
Benoni, Johannesburg
03.2021 - 11.2021
- Assisted in scheduling meetings and coordinating appointments for team members.
- Managed office supplies inventory and ensured timely restocking of essential materials.
- Prepared meeting agendas and documented minutes to facilitate effective communication.
- Responded to inquiries via phone and email, providing excellent customer service support.
Timeline
Call centre and customer service agent
Cre8work
03.2025 - 03.2026
Office Administrator
Basadi fibre solution
03.2021 - 11.2021
FINANCIAL MANAGEMENT N6 - undefined
CENTRAL JOHANNESBURG COLLEGE
MATRIC - GRADE 12
ETWATWA SECONDORY SCHOOL