Itayi Watt Mushati

• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Rotated merchandise and displays to feature new products and promotions.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures

• Answered guests' questions, recommended items, and recorded order information.
• Cultivated warm relationships with regular guest.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for guest to offer memorable experiences to guests and foster repeat business.
• Shared knowledge of menu items and flavors, enabling guest to make personal decisions based on taste and interest.
• Explained menu items and suggested appropriate options for food allergy concerns

Barista at Kove Collection
• Receive and accurately process customer payments

•Workstation maintenance and hygiene

•establish nurtured effective relationship with customers

•front floor support, accurate stock take and cash up

•Maintain highest standard of conduct and personalized customer

Front floor support, Accurate daily stocktaking and cash up
Responsible for customer service, stock management and company
logistics