Milka Nyawata
Harare
Summary
Experienced customer service professional with a strong background in fast paced restaurant environment. Skilled in communication, cash handling and delivering excellent service under pressure. Highly reliable and safety conscious, eager to apply my skills to petrol attendant role where i can ensure customer satisfaction and maintains a safe efficient service station environment.
Overview
4
4
years of professional experience
Work History
Waitress
Garfunkels Grill
03.2021 - 06.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
High School Diploma -
Kuwadzana High 2
Harare04-2017
Skills
- Customer service
- Strong multitasking
- Good Communication and problem solving abilities
- Team collaboration
- Safety and Compliance
Timeline
Waitress
Garfunkels Grill
03.2021 - 06.2025
High School Diploma -
Kuwadzana High 2
References
Available upon request
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