Hlaisani Baloyi
Marketing/ Sales
Johannesburg,Gauteng
Summary
Talented sales professional with extensive experience in product sales and assessing client needs. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Business Sales Specialist
PLP
Randburg, Gauteng
12.2019 - Current
- Facilitated sale of HR Benefits to Business customers.
- Set and achieved company defined sales goals.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Demonstrated consistent track record of overachieving sales quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Developed, maintained and utilized diverse client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Client Coordinator
CHEP
Johannesburg, City Deep, Gauteng
11.2018 - 11.2019
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Referred families to shelters, legal resources and educational programs.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-day-day duties accurately and efficiently.
- Handled 20+ calls per day to address customer inquiries and concerns.
Social Media Specialist
Multichoice/ DStv
Randburg, Gauteng
01.2017 - 11.2018
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Evaluated monthly performance statistics and used data to inform future strategies.
- Tracked and analyzed social media and online marketing initiatives.
Education
National Diploma - Marketing
University of Johannesburg
Johannesburg 01.2014 - 03.2017
Advanced Diploma - Strategic Brand Communication
Vega School of Branding
Randburg 02.2018 - 03.2020
Certificate - Digital Marketing Certificate
Google Skills For Africa
Online 01.2020 - 01.2021
Cerificate - Project Management
NPI Governance Consulting
Sandton 01.2022 - Current
Skills
Product and service sales
Timeline
Cerificate - Project Management
NPI Governance Consulting
01.2022 - Current
Certificate - Digital Marketing Certificate
Google Skills For Africa
01.2020 - 01.2021
Business Sales Specialist
PLP
12.2019 - Current
Client Coordinator
CHEP
11.2018 - 11.2019
Advanced Diploma - Strategic Brand Communication
Vega School of Branding
02.2018 - 03.2020
Social Media Specialist
Multichoice/ DStv
01.2017 - 11.2018
National Diploma - Marketing
University of Johannesburg
01.2014 - 03.2017