Hilda Van Der Merwe
Consultant Mobile Home Services
Pretoria
Summary
Dynamic consultant with a proven track record at Standard Bank, adept at fostering client relationships and driving revenue growth through innovative strategies. Skilled in analytical thinking and quality assurance, I excel in delivering tailored solutions that exceed expectations while ensuring compliance and integrity in all processes. Committed to continuous improvement and team development.
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
20
20
years of professional experience
Work History
Consultant Mobile Home Services
Standard Bank
01.2005 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on application progress
- Developed innovative strategies for clients, resulting in increased revenue and business growth, by putting the right business on their and our books in the right way
- For better understand of our customers needs, we recommend appropriate solutions by means of rate concession requests and possible Loan to Value (LTV) % overrides, to offer a solution which is the best fit
Education
Credit Intuitive Lending, Currently in Process
Standard Bank
Gauteng02-2025
Compliance Courses
Standard Bank
Gauteng01-2025
FAIS Compliant, Non Client Facing
Standard Bank
South Africa01-2015
Skills
Problem-solving : detail orientated as 'the devil is in the detail' so to speak
Time management: daily discipline of doing the important revenue generating efforts first
Team collaboration: coaching and guiding with product knowledge, especially on building loans,
Client relationships: understanding the culture and demand of my business partners by knowing what is important to them, to deliver to exceed their expectations
Analytical thinking: step by step / go back in your steps / start at the beginning to gain all the facts to provide a solution
Quality assurance : find the best way to make it work by ensuring the required information is at hand
Client engagement : relationships building is key Buying a house is an emotional choice and to make this dream come true, all parties need to be correctly informed of what is required and what needs to be done
Best practices implementation: sharing is caring, help others to success with you
Team leadership & development : my journey is to a change caterpillar into a beautiful butterfly, to coach and guide where necessary, support to empower
Continuous improvement: my motto is: if you are green, you can grow I am currently reading up on credit intuitive lending and find it fascinating
Strategic planning: sometimes one need to thing beyond the process and criteria to find a tailor made workable solution
Integrity and honesty: Truth is my personal value and I always safeguard the Bank by putting the Bank first
Process improvement
Timeline
Consultant Mobile Home Services
Standard Bank
01.2005 - Current
Credit Intuitive Lending, Currently in Process
Standard Bank
Compliance Courses
Standard Bank
FAIS Compliant, Non Client Facing
Standard Bank