PROFILE OF HETISANI RAYMOND CHAUKE Energetic individual with strong research and communication skills. Distils complex information into clear and concise content. Dedicated to top-quality stakeholder engagement and continuous improvement.
Overview
12
12
years of professional experience
1
1
Certification
6
6
Languages
Work History
AARTO Public Education Officer (Ambassador)
Road Traffic Infringement Authority
12.2021 - Current
To plan, deliver and execute Educational Programs with the intention to promote engagement and empower stakeholders through knowledge-based intervention to ensure effective participation in AARTO (Administrative Adjudication of Road Traffic Offences legislation) and road safety matters
Implement and coordinate public education and awareness campaigns in accordance with the approved business plan of the Unit and the annual performance plan
Working with the RTIA Communications public education team to roll-out the AARTO community outreach programs
Establish networks to assist in implementing the AARTO Outreach Programs
Liaise with relevant stakeholders to do preparation for Outreach activities
Manage Logistics for the events in the regions and provinces
Prepare evaluation and impact assessment reports for Outreach Education and Communications activities
Compile, collate and submit monthly, quarterly and annual statistical reports on outreach
Attend to all complainants during outreach events and assist in registering complaints in terms of processes and procedures
Development of AARTO Public Education and community education programs
Making AARTO presentations to stakeholders
Setting up exhibitions targeting public areas in order to disseminate information on AARTO
Supporting government efforts to promote road safety
Assisting motorists to check their infringement statuses on National Traffic Information System
Regularly taking pictures and videos to be posted on the RTIA social media platforms
Perform ad hoc tasks as delegated by the line manager
Media Monitoring Officer
Democratic Alliance
02.2018 - 12.2021
Proactively monitor the media conversations and trends to identify opportunities for organization to join or lead conversations about policies
To follow all relevant media coverage and keep up to date with all relevant developments in the unfolding public policy debate
Perform administrative tasks to ensure the functionality of media platforms and activities
Monitor radio stations activity and report on perceptions, reputation risks, and threats
Updating and collating campaign specific reports
Monitor comments and posts daily on media channels, engaging audiences through a wide range of social media activities and location-based marketing applications, primarily Facebook, Twitter, Instagram, YouTube, and own DA platforms
Implementing internal control measures to ensure credibility of information and reduce risks
Assist with ensuring compliance with applicable policies and relevant legislations
Monitor the media and provide rolling support for issues, including analysis and feedback
Keep up to date with social media trends and ensure this is communicated to relevant spokespeople
Seek opportunities to enhance the reputation of the brand, and coordinate publicity event
Provided recommendations for media engagement strategies based on in-depth analysis of media coverage patterns and journalist interests.
Maintained a keen understanding of changing media landscapes, adapting monitoring strategies to include emerging media channels.
Updated media monitoring processes and practices by incorporating new technologies and methodologies for enhanced performance.
Liaised with external media monitoring service providers, ensuring services met client needs and contributed to comprehensive media analysis.
Monitored multiple media sources, including print, broadcast, and online platforms, to track client mentions and relevant industry news.
Managed a media database, ensuring accurate and up-to-date information was available for media analysis and reporting.
Compiled comprehensive daily media reports, highlighting key media coverage and sentiment analysis for client review.
Analysed media coverage to identify trends, opportunities, and threats relevant to client objectives and strategies.
Evaluated the effectiveness of public relations campaigns through pre-and post-campaign media coverage analysis.
Opposition research, Campaign and Strategy department
Project Support Officer Communications (Stakeholder Engagement)
CSIR-Department of Water and Sanitation-Royal Haskoning DHV
05.2014 - 05.2017
Develop and implement communication strategy in line with national communication strategy
Manage all internal and external stakeholder relations under the guidance of the Manager
Manage media relations in the Province through regular media briefing to the provincial media; keep an updated provincial media profile and manage a provincial media campaign
Manage social media campaigns and updates in the province in line with the social media strategy
Dissemination and distribution of communication and promotional materials
Ensure that promotional material is available for each visit where necessary
Record keeping of all document relating to marketing and communication
Facilitate interaction with stakeholders (Farmers, farming institution)
Identify stakeholder issue and act appropriately to address issues
Setting up appointment with stakeholders for verification and validation purposes
Extracting information from warms (water authorization registration management system)
Downloading deeds and entries, investigating and nothing discrepancies
Calculating dam volumes importing and converting KML files
Creation of water user's files
Tracking non-engaging water users
Tracking and following -up correspondence with water user
Record, organize, store, capture and retrieve correspondence and data
Assist with arrangements of travelling and accommodation
Assist with the provision of photographic service
Travel to meetings and workplace with water users and provide logistical support at these events
The above duties required me to have knowledge of the National Water Act of 1998
Validation and Verification of Water Use Project
Validation and Verification of Water Use Project
Education
Bachelor of Applied Communication Management - Communications
Fort Hare University
Alice, Eastern Cape
01-2012
National Senior Certificate - Grade 12
Phangasasa high school
Tzaneen, Limpopo
01-1993
Skills
Communication skills
Facilitation skills
Presentation skills
Logistics
Certification
Certificate of Professionalism and Good Standing
Personal Information
ID Number: 7007235531082
Driving License: C1
Timeline
AARTO Public Education Officer (Ambassador)
Road Traffic Infringement Authority
12.2021 - Current
Media Monitoring Officer
Democratic Alliance
02.2018 - 12.2021
Project Support Officer Communications (Stakeholder Engagement)
CSIR-Department of Water and Sanitation-Royal Haskoning DHV
05.2014 - 05.2017
National Senior Certificate - Grade 12
Phangasasa high school
Bachelor of Applied Communication Management - Communications