Summary
Overview
Work History
Education
Skills
Secondary Education
References
Languages
Timeline
Generic
Shirly Ledwaba

Shirly Ledwaba

Pretoria

Summary

Dynamic administrative professional with a proven track record at Umalusi, excelling in project management and stakeholder engagement. Adept at financial management and document control, I effectively streamline operations while fostering collaboration. Recognized for enhancing organizational efficiency and delivering impactful event planning, I bring strong communication skills and a detail-oriented approach to every challenge.

Overview

10
10
years of professional experience

Work History

Public Relations Receptionist and Brand Ambassador

Umalusi
Council for Quality Assurance in General and Further Education and Training
09.2022 - Current
  • Direct and coordinate switchboard and telephone system to address client inquiries.
  • Facilitate the creation of purchase requisitions and payment requests aligned with organizational and departmental needs and standards.
  • Scheduling meetings with internal and external stakeholders as well as staff members, and arranging resources for optimal effectiveness.
  • Organize and maintain mailing and filing systems for all sub-unit functions, in accordance with the organization's standard operating procedures.
  • Logging and validating packages and deliveries for organization and staff members.
  • General reception functions, administrative tasks, and support with unit inventory management.
  • Support organizational units in event planning.
  • Execute additional tasks assigned by supervisor for Public Relations and Communications unit.
  • Participated in PADS (Public Administration Display System) training.
  • Project manager for the Nelson Mandela Day work event.
  • Engaging in Umalusi organizational exhibitions and conferences.

Administrative Assistant (Human Capital Management)

Umalusi
Council for Quality Assurance in General and Further Education and Training
05.2022 - 08.2022
  • Recording data according to specified standards of Human Capital Management department.
  • Managing incoming correspondence, email communications, fax documents and performing photocopying, printing and filing duties.
  • Supporting HR practitioner in executing general office tasks.
  • Systematizing, managing, and preserving information in both physical and electronic mediums.
  • Coordinating interactions between team members.
  • Administering organization of paper-based and electronic documents.

Administrative Assistant

Jordan Secondary School
Gauteng Department of Education institution
06.2020 - 04.2022
  • Organizing and archiving school documents.
  • Tracking attendance, performance, and progress of both learners and educators.
  • Executed a timely submission of learner performance schedules.
  • Engaging with school visitors and resolving telephone inquiries promptly.
  • Coordinating Gauteng Department of Education enrollment efforts for incoming learners.
  • Maintaining and organizing school data through Valistractor DDD data Source system

Administrative Assistant

Suncrest High School
Gauteng Department of Education institution
01.2016 - 05.2020
  • Directed development and successful execution of new school programme, fostering positive outcomes.
  • Management of school financial operations, such as tuition fees, resource fees, contributions, etc.
  • Acquiring and overseeing input of educators along with student data
  • Scheduling appointments, coordinating meetings, and sharing data alongside recording, drafting, and circulating accurate minutes of meetings.
  • Structuring statistical records for school to meet outlined requirements.
  • Address all written correspondence, including emails, faxes, and letters.
  • Tracking student academic development, achievements, and attendance records.
  • Process sensitive information while ensuring complete confidentiality.

Education

Postgraduate Diploma/Honours - Business Management

Mancosa
12.2025

Advanced Diploma/Degree - Business Management

Mancosa
12.2024

National Diploma - Management Assistant

Sedibeng TVET College
Vanderbijlpark
12.2015

Skills

  • Effective time management
  • Project management
  • Detail-oriented
  • Conflict management and resolution
  • Adept in technology
  • Ability to work independently
  • Communication skills
  • Administrative and organizational skills
  • Financial management
  • Document control
  • Ability to work in a team
  • Computer proficiency – Microsoft Word, Excel, Outlook, PowerPoint, and Teams
  • Data management and analysis
  • Stakeholder management and engagement
  • Creative problem-solving
  • Strategic planning
  • Quality control and assurance

Secondary Education

Makgoka High School, Matric Senior Certificate (Grade 12), 2011, Accounting, Business Studies, Economics, English, Sepedi, Afrikaans, and Life Orientation

References

  • Biki Lepota, senior manager, Umalusi, biki.lepota@umalusi.org.za, 012-349-1510
  • MJ Dlamini, principal, Suncrest High School, suncresthigh@cyberserve.co.za, 016-932-5664
  • KP Mahlaba, principal, Jordan Secondary School, jordansec8@gmail.com, 082-557-0883

Languages

  • English
  • Afrikaans
  • Sesotho
  • Sepedi
  • IsiZulu
  • Setswana

Timeline

Public Relations Receptionist and Brand Ambassador

Umalusi
09.2022 - Current

Administrative Assistant (Human Capital Management)

Umalusi
05.2022 - 08.2022

Administrative Assistant

Jordan Secondary School
06.2020 - 04.2022

Administrative Assistant

Suncrest High School
01.2016 - 05.2020

Postgraduate Diploma/Honours - Business Management

Mancosa

Advanced Diploma/Degree - Business Management

Mancosa

National Diploma - Management Assistant

Sedibeng TVET College

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Shirly Ledwaba