Hermina Fredrika Wilhelmina Gouws

Administative Assistant

Medical aid enquiries

Walk in patients and telephonic enquiries

Taking payments for current private patients and rejections by medical aids

Applying for PMB authorization at Medical Aids ad follow up on the application request.

Petty cash including Drs Cash in advance

Bank once month

Add and reconciling of remittance advices for daily payments

Adding new Nappi codes and keeping the pricing up to date with Medprax updates. Adding new feeing structures and changing it.

Authorisations at Medical Aids when the authorisation clerk is on lunch or on leave.

Calling patients to inform them of co payments for scans and go to the wards and casualty for card payments

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Managed filing system, entered data and completed other clerical tasks

• DEBTORS CLERK AND ICD10 CODING
• MARKING OFF MEDICAL STATEMENTS
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
• Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
• CONTACT PERSON MICHELLE VAN NIEKERK 0164551455

• Keeping the website www.onourway.co.za up to date as well as 2 facebook pages
• Which is an advertising company where we did Virtual tours.

• DEBTORS CLERK AND ICD10 CODING
• BANKING, MARKING OFF MEDICAL STATEMENTS
• DOING MEDICAL REJECTIONS AND DEBT COLLECTING
• CHECKING DAY END AND RECORDKEEPING OF ALL INCOME FROM MEDICAL AID AND DAILY PAYMENTS
• MEDICAL AID CLAIMS (EDI) AND PER HAND THURSDAYS
• ADDING AND CHECKING NAPPI CODES AND MEDPRAX UPDATES
• 2010-2014 JUST CODING AND DEBTORS AT PRACTICE
• CONTACT PERSON CHRISTIE DU PLESSIS OR NAOMI BOTHA 016 4304300

• MAKING UP PRESCRIPTIONS AND RUNNING CLINIC WITH PHARMACIST - EDI AND REJECTIONS FROM MEDICAL AIDS

• PHARMACY ASSISTANT
• HELPING WITH RECEPTION AND DRESSINGROOM

• RECEPTIONIST, TYPIST AND HELPING WITH DEBTORS AND WCA CASES