Henriëtte Pelzer
Pietermaritzburg
Summary
An educator at heart, business woman by profession.
A strong believe in the inherent goodness of all mankind.
Contently living life with joy and gratitude. Blessed with an amazing husband and three wonderful grown children.
Professional experience as a linguist, an educator, HR Manager, Business Developer, Business Manager, an entrepreneur and a real estate agent. Self-initiated lifelong learning is what I am all about.
Maturity has blessed me with wisdom, empathy and experience. Life has blessed me with opportunity.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Managing Director
Office National
03.2016 - Current
- Developing and implementing strategic plans, maintaining an open dialogue with all stakeholders, and driving organizational success and financial well-being of a multi-million Rand business.
- Tracking trends and suggesting and implementing enhancements to both challenge and refine company's product offerings.
- Interacting with a customers to build connections and nurture relationships.
- Negotiating price and service with suppliers to decrease expenses and increase profit.
- Assist in recruiting, hiring and training of between 30 and 40 team members.
- Oversee operations and provide corrective feedback to achieve daily and long-term goals.
- Observe each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Planning, organizing and marketing of bi-annual Educational Expo and teacher workshops. (https://www.quicket.co.za/events/267323-edu-expo-and-teacher-workshops-hosted-by-pmb-office-national#/)
- Member of the product selection committee for back to school.
Member of the Board of Directors
OFFICE NATIONAL AFRICA
01.2018 - 02.2020
- Maintained impartiality and objectivity during meetings and decision-making.
- Cultivated company-wide culture of innovation and collaboration.
- Formulated and executed strategic initiatives to improve product offerings.
- Established and maintained strong relationships with outlet owners, vendors and strategic partners.
Property Consultant
Harcourts Real Estate South Africa
10.2015 - 02.2016
- Providing an essential service in finding and bringing together the sellers and buyers of all types of immovable property including houses, farms, factories, workshops, shops and offices
- Discuss and put together the most effective marketing plan for the seller's property
- Act as negotiator between sellers and buyers and bring about agreement as to the price, date of occupation and many other factors
- Perform many other administrative functions, including liaising with bond originators and conveying attorneys, giving marketing feedback to sellers, writing advertisements, advertising on social media and updating web portal information on properties.
Owner and executive manager
Bargain Basket PMB
02.1999 - 09.2015
- Led the planning, start up and opening of the new branch.
- Exceeded the targets & profit goals from the first year in this company with a multimillion Rand annual turnover.
- Developed many entry-level and leadership positions.
- Oversaw full complement of retail store operations.
- Budgeting and cost controls.
- Customer relationship management.
- Team building
- Training and skills development
- Inventory management
- Merchandising strategies
- Cash and credit management
- Analyzing statistical data
- Social media marketing
- Advertising
- Full scope of HR duties
- All office management duties.
Teacher (HOD)
Cambridge College
01.1998 - 12.1998
- Afrikaans FAL Grade 10-12.
- As the only teacher in the department, I was responsible for all planning and execution of lesson plans, teaching strategies and assessments.
- Ultimate decision maker.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Boosted cultural awareness.
Teacher
Queensburgh High School
07.1997 - 12.1997
- Afrikaans FAL Grade 8
- Mathematics Grade 8-11
Teacher
Steelcrest High School
01.1994 - 07.1997
- Afrikaans First Additional Language Grade 8-11
- Mathematics Grade 8-12
- Created and developed lesson plans to meet students' academic needs.
- Developed and implemented classroom routines to address varying student needs.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Extramural: Introduced netball as sport, Afrikaans play, athletics
Teacher
Hoërskool Generaal Hertzog
01.1993 - 12.1993
- Mathematics: Grade 9-11
Teacher
Langlaagte Technical High School
01.1991 - 12.1992
- Afrikaans FAL: Grade 8-12
- Afrikaans Home Language: Grade 8 & 9
Education
BA (Hons) - Applied Linguistics
University of Johannesburg
Johannesburg01.1992
BA(Ed) - Afrikaans, Communication, Mathematics
University of Johannesburg
Johannesburg01.1991
Matric -
Monument Hoërskool
Krugersdorp01.1986
Skills
- Operations Management
- Working with children empathetically and according to their individual needs and circumstances
- Strategic Partnerships
- Operational Planning
- CRM (Customer Relationship Management)
- Account management - both debtors, creditors and vendors
- Leadership
- Entrepreneurship
- Soft Skills: Openness, conscientiousness, extraversion, resilience and high emotional intelligence
Certification
- SACE
- Simple Graphic Design for Entrepreneurs
- Data Analysis Essentials Using Excel
- Marketing on TikTok
- Sport Psychology - Getting in the Zone
- Inclusive Leadership Training: Becoming a Successful Leader
Languages
Afrikaans
Bilingual or Proficient (C2)
Dutch
Beginner (A1)
English
Bilingual or Proficient (C2)
Awards
- MD AWARD of EXCELLENCE 2017
- DEALER of the YEAR - 2nd RUNNER UP 2019
Hobbies
Travel, continued learning, event planning and reading.
Timeline
Member of the Board of Directors
OFFICE NATIONAL AFRICA
01.2018 - 02.2020
Managing Director
Office National
03.2016 - Current
Property Consultant
Harcourts Real Estate South Africa
10.2015 - 02.2016
Owner and executive manager
Bargain Basket PMB
02.1999 - 09.2015
Teacher (HOD)
Cambridge College
01.1998 - 12.1998
Teacher
Queensburgh High School
07.1997 - 12.1997
Teacher
Steelcrest High School
01.1994 - 07.1997
Teacher
Hoërskool Generaal Hertzog
01.1993 - 12.1993
Teacher
Langlaagte Technical High School
01.1991 - 12.1992
BA (Hons) - Applied Linguistics
University of Johannesburg
BA(Ed) - Afrikaans, Communication, Mathematics
University of Johannesburg
Matric -
Monument Hoërskool
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