Hazel Dlamini
Senior Management
Mkhuhlu
Summary
Hospitality professional with extensive experience in managing lodge operations and enhancing guest experiences. Known for fostering collaborative team environment and consistently achieving operational goals. Reliable, adaptable, and skilled in problem-solving and conflict resolution.
Overview
30
30
years of professional experience
Work History
Lodge Manager
Leopard Sands Kruger
12.2025 - Current
Lodge Manager
Nkuhlu Tented Camp
06.2023 - 11.2025
Lodge Manager
Cliftop Exclusive Hideaway in Welgevonden Reserve
02.2019 - 05.2023
- Managed lodge operations for optimal efficiency, streamlining processes, and reducing costs.
- Cultivated a positive workplace atmosphere that boosted employee morale and resulted in higher retention rates among staff.
- Established a culture of exceptional service within the team by modeling desired behaviors and setting high expectations for performance.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Camp Manager
Lion Sands Private Game Reserve
10.2016 - 12.2018
- Hospitality/Tourism
Duty Manager
Kapama Private Game Reserve
08.2013 - 09.2016
- Hospitality/Tourism
F&B Manager
Shishangeni Private Game Lodge
10.2012 - 07.2013
- Hospitality/Tourism
Camp Manager
Shawu Private Game Lodge
11.2011 - 10.2012
- Hospitality/Tourism
Receptionist & Front Office Administrator
Inyati Private Game Lodge
12.2008 - 03.2011
- Hospitality/Tourism
Shop Manager
Malamala Private Game Lodge
10.2006 - 12.2008
- Hospitality/Tourism
Receptionist & Reservations Relief
Tinga Private Game Lodge
12.2004 - 09.2006
- Hospitality/Tourism
Receptionist & Admin Office Relief
Skukuza Rest Camp - Kruger National Park
06.2003 - 01.2004
- Hospitality/Tourism
Receptionist & Admin Officer
Biyamiti Bush Camp - Kruger National Park
04.2002 - 05.2003
- Hospitality/Tourism
Receptionist
Protea Hotel Kruger Gate
08.2001 - 03.2002
- Hospitality/Tourism
Head Chef
Olifants Camp - Kruger National Park
12.2000 - 06.2001
- Hospitality/Tourism
Housekeeping
Karos Lodge
07.1996 - 06.2000
- Room Cleaner, Linen Keeper & Supervisor: I did a lot of cross department training during my years with Karos Lodge such as Kitchen trainee in the Indaba Kitchen, Restaurant Training in Karos Wilderness and Banqueting Training. I received my training through the in-house training program though NQ with Theta.
- Paul Kruger Gate - Currently Marriott Hotel
- Hospitality/Tourism
Education
Matric - English, Afrikaans, Tsonga, Agricultural Science, Biology
Mabarhule High School
01.1995
Skills
LANGUAGE SPOKEN Tsonga
OTHER LANGUAGE(S) English, Afrikaans, Siswati, isiZulu
SOCIAL SKILLS AND COMPETENCES Amazing communication skills professionally developed from years in the industry
COMPUTER SKILLS AND COMPETENCES Microsoft Word, Excel, PowerPoint, Opera Login System CLS Login System, Internet, RAFOS, ROOM SEEKER, MEDALION, APEX, NEBULA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lodge Manager
Leopard Sands Kruger
12.2025 - Current
Lodge Manager
Nkuhlu Tented Camp
06.2023 - 11.2025
Lodge Manager
Cliftop Exclusive Hideaway in Welgevonden Reserve
02.2019 - 05.2023
Camp Manager
Lion Sands Private Game Reserve
10.2016 - 12.2018
Duty Manager
Kapama Private Game Reserve
08.2013 - 09.2016
F&B Manager
Shishangeni Private Game Lodge
10.2012 - 07.2013
Camp Manager
Shawu Private Game Lodge
11.2011 - 10.2012
Receptionist & Front Office Administrator
Inyati Private Game Lodge
12.2008 - 03.2011
Shop Manager
Malamala Private Game Lodge
10.2006 - 12.2008
Receptionist & Reservations Relief
Tinga Private Game Lodge
12.2004 - 09.2006
Receptionist & Admin Office Relief
Skukuza Rest Camp - Kruger National Park
06.2003 - 01.2004
Receptionist & Admin Officer
Biyamiti Bush Camp - Kruger National Park
04.2002 - 05.2003
Receptionist
Protea Hotel Kruger Gate
08.2001 - 03.2002
Head Chef
Olifants Camp - Kruger National Park
12.2000 - 06.2001
Housekeeping
Karos Lodge
07.1996 - 06.2000
Matric - English, Afrikaans, Tsonga, Agricultural Science, Biology
Mabarhule High School
Personal Information
- FIRST NAME / SURNAME Hazel Dlamini
- ADDRESS Stand no 211, Mkhuhlu 1246
- TEL +2783 623 7340 / 079 801 4914
- EMAIL hazel.mdlhuli5@gmail.com
- NATIONALITY South African
- DATE OF BIRTH 15.11.1973
- GENDER Female
- DESIRED POSITION Senior Management