Hannah du Plessis
Operations Manager
Pringle Bay
Summary
Dynamic, passionate and calm nature. Forward-thinking team leader skilled at operating departments efficiently to meet goals. With exceptional experience in hospitality and customer service. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Tracker Acdemy-SA College for Tourism
2025 - Current
- Running a non-profit training academy. Specialized in training Trackers & Anti-poachers.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Mentor and educator to students
- Dealing with finances and suppliers
Travel Consultant
Blue Nomad Travel
01.2025 - 03.2025
- Cultivated strong relationships with lodges and clients.
- Delivered private guiding services for personalized
experiences.
- Assisted clients in planning and booking memorable
trips
Field Guide
Chamabondo
11.2024 - 12.2024
- Conducted birding tours, boosting lodge visibility and
attracting nature enthusiasts.
- Streamlined lodge operations, improving efficiency and
guest service outcomes
Field Guide
Bushmanskloof Wilderness Reserve & Wellness Retreat
05.2022 - 09.2024
- Led engaging rock art excursions that enhanced guest
experiences.
- Facilitated star gazing events, fostering memorable
nights under the stars.
- Conducted guided cycling tours, promoting health and
adventure for clients.
- Showcased top-tier hosting skills, ensuring a 5-star
experience for all guests.
Field Guide
Alex Walker's Serian
06.2021 - 12.2021
- Drove guest satisfaction with tailored Big Five safari
experiences.
- Enhanced customer engagement through personalized
check-in processes.
- Obtained extensive hosting experience
Volunteer Coordinator
Lagon Bleu
03.2019 - 09.2021
- Coordinated volunteer initiatives, ensuring seamless
guest welcome, check-in, and orientation processes.
- Organized and managed engaging boat tours and
immersive experiences
Trainer
African Guide Academy
05.2021 - 06.2021
- Facilitated student training sessions to enhance learning
outcomes - Assisted in exam preparation, improving student
performance - Developed training materials that streamlined the
learning process.
Child Minder
Bushmanskloof Wilderness Reserve & Wellness Retreat
09.2019 - 12.2019
- Child minder/Creche supervisor
Education
NQF2 - Nature Guide
Ulovane Environmental Training
Amakhala Game Reserve, Eastern Cape 04.2001 -
High School Diploma -
Crawford College
Johannesburg, South Africa 04.2001 -
Skills
Operations management
References
ALEX VAN DER HEERVER
TRACKER ACADEMY
+27 82 921 9574
alex@nns.co.za
ZENOBIA VAN DYK
BUSHMANSKLOOF
+ 27 63 168 1306
HEADGUIDE@BUSHMANSKLOOF.
CO.ZA
CANDICE PRETORIUS
ULOVANE ENVIRONMENTAL
TRAINING
+27 83 295 3206
CANDICE@ULOVANE.CO.ZA
ROISIN ALLEN
ALEX WALKERS SERIAN
+254 736 371 629
ROSH@SERIAN.COM
GRANT REED
AFRICAN GUIDE ACADEMY
+267 72 101 156
SYDNEY PERRINE
LAGON BLEU
+230 5988 8621
Timeline
Travel Consultant
Blue Nomad Travel
01.2025 - 03.2025
Field Guide
Chamabondo
11.2024 - 12.2024
Field Guide
Bushmanskloof Wilderness Reserve & Wellness Retreat
05.2022 - 09.2024
Field Guide
Alex Walker's Serian
06.2021 - 12.2021
Trainer
African Guide Academy
05.2021 - 06.2021
Child Minder
Bushmanskloof Wilderness Reserve & Wellness Retreat
09.2019 - 12.2019
Volunteer Coordinator
Lagon Bleu
03.2019 - 09.2021
NQF2 - Nature Guide
Ulovane Environmental Training
04.2001 -
High School Diploma -
Crawford College
04.2001 -
Operations Manager
Tracker Acdemy-SA College for Tourism
2025 - Current