Gretchen Daniels
Supervisor Of Deli And Bakery
Summary
Dynamic Supervisor of Deli and Bakery at Ok Mini Market St. Helena, adept at enhancing team productivity through effective operations management and conflict resolution. Leveraged excellent communication and negotiation skills to boost customer satisfaction and streamline workflows, achieving a harmonious work environment that fostered collaboration and efficiency.
Work History
Supervisor of Deli and Bakery
Ok Mini Market St.Helena
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Catering And Hospitality - Chef / Management
Skills
Negotiation
Staff Management
Contract Management
Operations management
Inventory oversight
Team Building
Excellent Communication
Planning and Coordination
Teamwork and Collaboration
Flexible and Adaptable
Self-Motivated
Additional Information
Previous work experience
Restaurant manager at KFC wellington
Customer service teller at Woolworths Somerset Mall
Timeline
Supervisor of Deli and Bakery - Ok Mini Market St.Helena
Cape College - Catering And Hospitality , Chef / Management