Grace Velma Luseno

• Championed process improvements and best practices, resulting in over 50% increase in project delivery efficiency
• Leading and inspiring cross-functional teams towards the successful and timely completion of complex IT initiatives, consistently exceeding stakeholder expectations
• Orchestrating project lifecycles from inception through flawless execution and closure with meticulous planning and proactive risk management
• Driving digital transformation and innovation through adept problem-solving and a commitment to delivering high-value IT solutions that significantly contribute to the organization's strategic goals
• Applying deep expertise in both Agile and Waterfall methodologies to strategically guide diverse IT projects, navigating intricate technical landscapes and business requirements with exceptional acumen
• Forecasting potential challenges and proactively implementing effective mitigation strategies, ensuring seamless project progression towards successful outcomes
• Collaborating closely with senior leadership and stakeholders, articulating project progress and insights with clarity and confidence
• Cultivating collaborative and high-performing project environments where team members are empowered to achieve their full potential
• Spearheading critical IT projects and managing budgets, resources, and timelines with precision and accountability
• Facilitating clear communication and alignment across all project stakeholders while resolving complex issues and removing roadblocks with decisive action
• Demonstrating a continuous commitment to excellence in project delivery and making a tangible impact on the organization's success

• Identifying key customer requirements
• Support the sales Unit Head of Delivery to achieve the business targets of Sales Revenue
• Support Market Unit Head of Delivery to achieve the business targets of Revenue, Sales Margin, Order Back Log, Work in Progress/Inventory Management and Customer Satisfaction
• Driving development of Bid Management methodology, processes, tools, improvement, and efficiency programs to ensure all customer Bids and internal projects are delivered according to the forecasted costs, time and required quality
• Supporting the Pre-Sales teams during delivery phases by implementing adequate practices, to submit quality responses to RFPS, RFIs and Prequalification
• Direct and manage Bid project developments from beginning to end
• Define Bid project scope, goals and deliverables that support business goals in collaboration with client and Bid project team
• Facilitating the largest, most complex, and most strategic deals
• Collaborate with Opportunity Owners and to bring the right skills and competencies forward for deal teams
• Tracking high profile Value Driven Proposal deals from pre-RFP through to close / win
• Accountable for execution of deal strategy with respect to client deliverables
• Identify and manage project dependencies and critical path

Achievements

• Daily tracker report – Introduced a tracker that would assist manage bids’ status on a daily basis
• Analytical Reports – Introduced various analytical reports that helped assist management get a summary of Bid Management at a glimpse through chart representation and tables
• Bid Process Automation – Actively involved in automating bid processes across the organizations
• Was tasked to come up with an automated Workflow for bids across the organizations which was seen to be enhance communication and data analysis
• Quality of bids being submitted – Other than improving the quality of bids being submitted in terms of content, I also introduced a different type of binding that made the bids look more presentable during submission
• Content Management – Introduced a portal where all the bids being worked on by Africa Bid Managers would be accessible to the respective Country Heads

• Responsible for Managing, auditing and implementing the Electronic Document Management System (EDMS)
• Scheduling project time scales and deadlines with project team
• Holding weekly internal meetings on Project progress
• Single point of contact for all communications between the consultants, and Company
• Keeping Accurate Administrative records
• Risk tracking and management throughout the project process
• Managing staff to ensure that all milestones are achieved within the agreed timeframes