Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gordon Tlhaole Matshidiso

Financial Advisor
Centurion

Summary

With a proven track record at OUTsurance, I excelled in performance coaching and operational excellence, enhancing team productivity and employee satisfaction. Leveraging influencing skills and a customer-focused approach, I drove significant improvements in cross-functional collaboration and client relations, embodying leadership that motivates and achieves. Focused Sales Consultant providing exciting product demonstrations and convincing leads to purchase. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued. Hardworking employee enthusiastic about learning sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

1825
1825
years of professional experience

Work History

Team Manager

OUTsurance
Centurion
09.201 - Current
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
  • Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Leading a team of 10 Financial Advisors
  • Archiving highest level of Performance ( Top team Manager the year 3X) Top Advisor once

Junior Quantity Surveyor

Jodan Construction
Centurion
03.201 - 07.201
  • Aided in dispute resolution between contractors and clients through meticulous examination of contract clauses and evidence from site inspections.
  • Assisted in the preparation of final accounts, ensuring accurate and timely settlement of payments with subcontractors.
  • Performed measurements for structural and architectural works to prepare cost estimates for projects.
  • Estimated and analyzed work performed to request payment from clients.
  • Reviewed all consultant drawings and made recommendation to adjust site requirements.
  • Assisted in achieving project deadlines by developing and maintaining progress measurement systems for ongoing construction works.
  • Implemented innovative solutions to complex problems faced during construction projects, resulting in more efficient work processes.
  • Improved client relationships by providing timely and accurate cost reports, maintaining clear communication channels.

Sales Consultant

Ackerman Group
Roodepoort
06.2014 - 07.2015
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic

Retail Sales

Homemark
Centurion
04.2013 - 06.2014

Education

NQF 5 - GENERIC MANAGEMENT

TASK FORCE
Centurion, South Africa
04.2001 -

RE5 - RE5

Moonstone
Centurion, South Africa
04.2001 -

Matric - Grade 12

Gaborone Secondary School
Ventersdorp, South Africa
04.2001 -

Skills

Performance coaching

Influencing skills

Customer focus

Performance coaching

Timeline

Sales Consultant

Ackerman Group
06.2014 - 07.2015

Retail Sales

Homemark
04.2013 - 06.2014

NQF 5 - GENERIC MANAGEMENT

TASK FORCE
04.2001 -

RE5 - RE5

Moonstone
04.2001 -

Matric - Grade 12

Gaborone Secondary School
04.2001 -

Team Manager

OUTsurance
09.201 - Current

Junior Quantity Surveyor

Jodan Construction
03.201 - 07.201
Gordon Tlhaole MatshidisoFinancial Advisor