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Associate Principal Engineer

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Customer-focused and reliable graduate with a Diploma in Tourism Management, bringing strong communication, problem-solving, and customer service skills. Experienced in handling client inquiries, resolving issues professionally, and maintaining high service standards. Eager to contribute to FNB’s customer experience through efficient call handling, active listening, and compliance with service protocols. Organised and proactive, able to manage tasks with precision and prioritisation. Demonstrates excellent communication skills and proficiency in Microsoft Office, supporting smooth office operations. Eager to bring dedication and reliability to call center role.

A well organized recent graduate with foundational knowledge in Events Management and Marketing Management and with hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared and determind to start a career and make meaningful contributions with commitment and drive.

Detail-oriented and customer-focused insurance consultant with experience in gap cover and client services within the health insurance environment. FAIS compliant with RE5 and COB (Personal Lines). Strong understanding of claims processes, policy interpretation, customer engagement, and regulatory requirements. Proven ability to manage queries, assess documentation requirements, and liaise effectively with brokers, service providers, and internal stakeholders.

Experienced in security administration, client liaison, supervision, and site operations. Strong communication skills, leadership, and ensuring smooth operational workflow. Proficient at managing administrative tasks, data capturing, and customer engagement. Works with clients to determine requirements and provide excellent service.

GOMOLEMO JOY NOMAZELE

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Operations Manager

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Bachelor of Arts - Industrial Psychology & Psychology

Matric - Science Subjects

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Operations Manager

Bachelor of Arts - Industrial Psychology & Psychology

Matric - Science Subjects

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