- Listening to music
- Dancing
Gladys Kapa
NO: 35 Waver Berg Road, Modder East, Springs, Johannesburg
Summary
Adaptable individual with experience managing administrative tasks and delivering excellent customer service. Proven ability to work collaboratively in team environments while maintaining a high level of organization and efficiency. Demonstrates initiative and strong communication skills, ready to support various operational needs.
Overview
7
7
years of professional experience
Work History
Workshop administrator
Bell Equipment
JOHANNESBURG
05.2019 - Current
- Managed daily administrative tasks, including file organisation, to enhance office efficiency.
- Administered physical and digital filing systems, ensuring records were organised and easily retrievable for team members.
- Organise and archive company documents, both physical and digital, ensuring confidentiality and data protection compliance.
- Capture timesheets to accurately track employee hours for payroll processing.
- Extract daily wip report,attend to WIP meetings.
- Support managers with proactive clerical assistance, contributing to smooth operations.
- Manage client correspondence, order tracking and data communications.
- Deliver high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Liaise directly with customers to meet needs and maintain satisfaction.
- Open jobcards,create PR,S
Education
Bachelor of Business Administration - Faculty of Business Management & Sciences
Richfield Graduate Institute of Technology
Durban, KZN01-2027
Certificate of Higher Education - Business Administration
Richfield Graduate Institute of Technology
Durban, KZN01-2017
Grade 12 - Highest Grade Passed
Dr Reginald Cingo Comprensive School
Kroonstad, FS01-2005
Skills
SAP
- MS Office applications
- End User Computing
- Customer service
- Highly organised
- Multitasking and Adaptability
- Good communication
Interests
Timeline
Workshop administrator
Bell Equipment
05.2019 - Current
Bachelor of Business Administration - Faculty of Business Management & Sciences
Richfield Graduate Institute of Technology
Certificate of Higher Education - Business Administration
Richfield Graduate Institute of Technology
Grade 12 - Highest Grade Passed
Dr Reginald Cingo Comprensive School