Gift Masabane
Warehouse Manager
Midrand,GP
Summary
Dynamic Warehouse Manager with a proven track record at Digistics, excelling in operations management and staff engagement. Enhanced inventory accuracy through audits and cross-training, while fostering a motivated team culture. Expertise in compliance and crisis management led to improved delivery efficiency and customer satisfaction.
Goal-oriented and delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams.
Overview
6
6
years of professional experience
Work History
Warehouse Manager
Digistics
12.2022 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability. Doing mock, product recalls and traceability.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations. with proven results.
- Collaborated closely with customer services department to address any issues related to product availability or shipment delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Shift Manager
Digistics
12.2019 - 12.2022
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Quickly became a trusted leader known for "Can do attitude", flexibility and high-quality work with no operational requirement too hard or too short notice.
- Great insight to better operations, continuous improvement & innovation, consignment security and customer satisfactions orientated.
- Trained and mentored new employees to maximize team performance and ensured goal alignment across interdepartmental teams.
- Checked building, MHE, yard, Ammonia plant and generator to confirm maintenance and cleaning met code and regulations [DQSP].
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Education
Bachelor of Commerce - Project Management
MANCOSA
Centurion 04.2001 -
NQF5 - Generic Management
ODI
Pretoria 04.2001 -
N6 Certificate - Marketing Management
Central Johannesburg College
Parktown North, South Africa 04.2001 -
Skills
Operations Management
Project Management
Marketing Management
Financial Management
Problem Solving
Staff engagement
Adaptability
Inventory Management
FSSC 22000 V6 training and audit
General Hygiene Requirements for Food Premises and Transport Regulation R638
DQMP audits
Internal & External audits
Disciplinary Enquiry
Crisis management [contingency supply]
Waste & Pest Management
Timeline
Warehouse Manager
Digistics
12.2022 - Current
Shift Manager
Digistics
12.2019 - 12.2022
Bachelor of Commerce - Project Management
MANCOSA
04.2001 -
NQF5 - Generic Management
ODI
04.2001 -
N6 Certificate - Marketing Management
Central Johannesburg College
04.2001 -