Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gift Masabane

Gift Masabane

Warehouse Manager
Midrand,GP

Summary

Dynamic Warehouse Manager with a proven track record at Digistics, excelling in operations management and staff engagement. Enhanced inventory accuracy through audits and cross-training, while fostering a motivated team culture. Expertise in compliance and crisis management led to improved delivery efficiency and customer satisfaction.

Goal-oriented and delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams.

Overview

6
6
years of professional experience

Work History

Warehouse Manager

Digistics
12.2022 - Current
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability. Doing mock, product recalls and traceability.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations. with proven results.
  • Collaborated closely with customer services department to address any issues related to product availability or shipment delays.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.

Shift Manager

Digistics
12.2019 - 12.2022
  • Promoted a positive work environment through open communication and constructive feedback.
  • Tracked receipts, employee hours, and inventory movements.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Quickly became a trusted leader known for "Can do attitude", flexibility and high-quality work with no operational requirement too hard or too short notice.
  • Great insight to better operations, continuous improvement & innovation, consignment security and customer satisfactions orientated.
  • Trained and mentored new employees to maximize team performance and ensured goal alignment across interdepartmental teams.
  • Checked building, MHE, yard, Ammonia plant and generator to confirm maintenance and cleaning met code and regulations [DQSP].
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Education

Bachelor of Commerce - Project Management

MANCOSA
Centurion
04.2001 -

NQF5 - Generic Management

ODI
Pretoria
04.2001 -

N6 Certificate - Marketing Management

Central Johannesburg College
Parktown North, South Africa
04.2001 -

Skills

Operations Management

Timeline

Warehouse Manager

Digistics
12.2022 - Current

Shift Manager

Digistics
12.2019 - 12.2022

Bachelor of Commerce - Project Management

MANCOSA
04.2001 -

NQF5 - Generic Management

ODI
04.2001 -

N6 Certificate - Marketing Management

Central Johannesburg College
04.2001 -

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Gift MasabaneWarehouse Manager