GARY SHELDON
Cape Town
Summary
Valued member of the RC Athletico team contributing skills and passion for soccer to achieve collective success. Showcasing talent as a drummer in a band. Joyful networking with family and friends. Committed to honesty, reliability, and punctuality. Strong desire to learn driving embrace of new challenges, continuously expanding skill set and pushing towards personal growth and achievement.
Overview
9
9
years of professional experience
Work History
Call centre agent (Customer Retention Unit)
Old Mutual
04.2018 - 12.2024
- Collect missed premiums
- Updating clients' policy information
- Recieving inbound calls
- Surveying clients with their queries and transferring them to the Necessary departments
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Reinstating contracts ( Administrative duties )
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Informed clients of policies and procedures.
- Reference: Thonia Josephs
- Contact: 079 686 8553
Porter
VINCENT PALOTTI HOSPITAL
04.2016 - 10.2016
- Accompany patients with wheelchair from reception desk between treatment areas when needed
- Assist Doctors and nurses helping patients onto bed if necessary, or vice versa
- Take used or unused equipment to store room for safe keeping
- Take linen boxes to sluice room
- Drop off Medical documentation or parcels to Doctors
- Take blood boxes away to Trauma
- Assist nursing staff with heavy equipment or gas cylinders to wards where necessary
- Distributing medicines to different wards and theatres
- Reference: Mr
- Bradley Wildschutte
- Contact: 074 810 0916
Stock Taking Assets
VINCENT PALOTTI HOSPITAL
08.2016 - 08.2016
- Counting of medicines and Data capturing
- When stock has been counted a spreadsheet is drawn up thereafter, I must capture the data on the system
- Reference: Gavin
- Contact: 073 368 9053
Stock Taking, Data Capturing and sales (Casual Basis)
RETREAT ELECTRICAL WHOLESALERS
03.2016 - 03.2016
- Reference: Vernon Benjamin
- Contact: 061 623 1216
Education
GRADE 12 - ENGLISH, AFRIKAANS, MATHIMATICAL LITERACY, BUSINESS STUDIES, CONSUMER STUDIES, HISTORY
ZEEKOEVEI SENIOR SECONDARY SCHOOL
Skills
- Teamwork
- Responsibility
- Communication
- Trustworthiness
- Problem-solving
- Customer service and care
- Positive attitude
About Myself
I am able to work in a team, Able to handle responsibilities, Able to communicate well, Trustworthy, When faced with a problem, I can apply effective problem-solving skills, Able to make informed decisions, Ability to work under pressure, Adaptability, Computer literate, I am a team member of the RC Athletico team playing soccer., I am a drummer and also part of a band., I enjoy networking with family and friends., I consider myself to be an honest, reliable, committed and punctual person., I am a keen learner and willing to develop my skills by taking on new challenges to broaden my horizons and reach my goals.
Dependants
NONE
Criminal Record
NONE
Health
EXCELLENT
Contact Details
0713882241, 04/12/97, ENGLISH/AFRIKAANS, 27 PIKKEWYN STRAAT, ROBINVALE, ATLANTIS, 7349
Personal Information
- ID Number: 9704125263085
- Gender: MALE
- Nationality: SOUTH AFRICAN
- Driving License: YES
- Marital Status: MARRIED
Timeline
Call centre agent (Customer Retention Unit)
Old Mutual
04.2018 - 12.2024
Stock Taking Assets
VINCENT PALOTTI HOSPITAL
08.2016 - 08.2016
Porter
VINCENT PALOTTI HOSPITAL
04.2016 - 10.2016
Stock Taking, Data Capturing and sales (Casual Basis)
RETREAT ELECTRICAL WHOLESALERS
03.2016 - 03.2016
GRADE 12 - ENGLISH, AFRIKAANS, MATHIMATICAL LITERACY, BUSINESS STUDIES, CONSUMER STUDIES, HISTORY
ZEEKOEVEI SENIOR SECONDARY SCHOOL
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