Pilot software
Frans TheoPhilus Maredi
Operations Manager
Pretoria
Summary
A seasoned Operations Manager with a proven track record at Spur Corporation, I excel in enhancing customer satisfaction and streamlining operations. Skilled in operations management and problem-solving, I've successfully led teams in achieving significant improvements. My expertise includes financial troubleshooting and developing talent, ensuring both efficiency and high performance.
Overview
16
16
years of professional experience
10
10
Certifications
1
1
Language
Work History
Operations Manager
Spur Corporation
11.2011 - 08.2024
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
General Manager
Golden Canyon Spur
Pretoria
08.2008 - 10.2011
- I was responsible for the running of the store.
- Responsible for the hiring of managers, back of house staff, and waiters.
- Responsible for stock control.
- Setting turnover budgets, expense budgets.
- Responsible for labour expenses.
- Responsible the marketing.
Education
GED -
Spur Acardemy (Spur Corporation)
Woodmead, South Africa 04.2001 -
GED -
Mabake High School
Rathoke, Mpumalanga Provience 04.2001 -
Skills
Operations management
Food cost trouble shooting
Financials troubleshooting
Menu costings
Product Development
Talent selection and training
Site inspection for new stores
Identifying Competition
Staff & waiters training
Microsoft literate
Problem-solving
Customer service
Performance monitoring
Accomplishments
- I won best area manager of the year in 2014.
- I was nominated as Franchise Executive committee member in the year 2022.
Software
Microsoft office
Certification
Stock control
Timeline
Stock control
08-2024
Operations Manager
Spur Corporation
11.2011 - 08.2024
General Manager
Golden Canyon Spur
08.2008 - 10.2011
GED -
Spur Acardemy (Spur Corporation)
04.2001 -
GED -
Mabake High School
04.2001 -
Similar Profiles
Marni HossfeldMarni Hossfeld
Teacher of Record at Spur Virtual AcademyTeacher of Record at Spur Virtual Academy
Madison GreeningMadison Greening
Waitress/Bartender at Rusty Spur SteakhouseWaitress/Bartender at Rusty Spur Steakhouse
Aiden CozadAiden Cozad
Main Bank Cashier at Comanche Spur CasinoMain Bank Cashier at Comanche Spur Casino