Customer Relationship Management (CRM)
Fortunate Mlambo
Sales Executive
Volksrust
Summary
Goal-oriented Sales Executive with 7 years of experience in Banking sales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Sales Executive
Mercedes - Stucky Motors
04.2023 - Current
- Conducted comprehensive market research to identify emerging trends and adjust sales approach accordingly.
- Collaborated with marketing team to create impactful campaigns that generated new leads and increased brand awareness.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs requirements.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Front Office Manager
Wetlands Game Lodge
08.2022 - 03.2023
- Established strong relationships with local tourism partners, generating leads on potential visitors requiring accommodations.
- Oversaw guest registration process by verifying personal information accuracy in line with security protocols.
- Coordinated special events bookings with event planning teams for smooth execution of functions held at the hotel premises.
- Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
Sales Consultant
Nedbank
06.2017 - 07.2022
- Evaluated sales metrics to identify areas for improvement, implementing strategic changes to increase success rates.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maximized profit margins while maintaining competitive pricing structures through skillful negotiation tactics with clients during the sales process.
Education
Banking And Financial Support Services - Banking And Financial Support Services
Chartall Business Collage
Johanessburg , South Africa 04.2001 -
Represantative - Banking And Financial Support Services
Financial Planning Institute
Johannesburg , South Africa 04.2001 -
Certificate - Digital Markerting
University of Witswatersrand
Johannesburg , South Africa 04.2001 -
High School Diploma -
UThaka Secondary School
Wakkerstroom 04.2001 -
Skills
Business Networking
Professional Networking
Business development and planning
Systems and software expertise
Service promotions
Cold-calling
Networking
Software
Spreadsheet
Microsoft -Word
Microsoft-Excel
References
Company: Stucky -Motors
Name: Danie Neethling
Position:Manager
Cell no:082 553 1791
Company: Wetlands Game Lodge.
Name:Hannelie Der Walt
Position:Lodge Manager.
Cell no:078 416 3712
Company: Nedbank.
Name:Kefilwe Porogo
Position:Team Leader
Cell no:072 542 3092
Timeline
Sales Executive
Mercedes - Stucky Motors
04.2023 - Current
Front Office Manager
Wetlands Game Lodge
08.2022 - 03.2023
Sales Consultant
Nedbank
06.2017 - 07.2022
Banking And Financial Support Services - Banking And Financial Support Services
Chartall Business Collage
04.2001 -
Represantative - Banking And Financial Support Services
Financial Planning Institute
04.2001 -
Certificate - Digital Markerting
University of Witswatersrand
04.2001 -
High School Diploma -
UThaka Secondary School
04.2001 -