FORGET NGHONYAMA
Johannesburg
Summary
A skilled and detail-oriented Motor Mechanic with over 7 years of hands-on experience in vehicle diagnostics, repair, and maintenance, coupled with proven expertise in Warranty Administration. Known for a solid understanding of automotive systems, adherence to manufacturer guidelines, and exceptional accuracy in warranty claims management. Highly organised with excellent communication skills, bringing the gap between technical and administrative functions to ensure customer satisfaction and dealership compliance
Overview
11
11
years of professional experience
10103
10103
years of post-secondary education
Work History
Warranty Specialist
Innovation Group
12.2022 - Current
- Review warranty claims for accuracy and completeness.
- Ensure claims meet manufacturer policies and guidelines.
- Submit claims to the manufacturer or warranty provider.
- Maintain detailed records of each warranty claim, including customer information, vehicle details, repair orders, and parts used.
- Update databases with claim status, approval, and rejection details.
- Keep accurate, organized records for audit and compliance purpose.
Hyundai Sandton
04.2022 - 12.2022
- Detecting and diagnosing mechanical and electrical faults in engines and parts.
- Dismantling and removing engine assemblies, transmissions, steering mechanisms and other components, and checking parts.
- Repairing and replacing worn and defective parts and reassembling mechanical components and referring to service manuals as needed.
- Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations.
- Testing and adjusting mechanical parts after being repaired for proper performance.
- Diagnosing and testing parts with the assistance of computers.
- May inspect vehicles and issue roadworthiness certificates or detailed work required to achieve roadworthiness.
McCarthy Lexus Midrand
07.2019 - 04.2022
- Carried out the same workshop duties as I did at McCarthy Lexus Midrand.
Apprenticeship
Kia and Hyundai Fourways
01.2015 - 01.2019
- Whiles learning the work, learning tools carrying out services, diagnosing complaints, fault finding, dismantling and assembling engines, gearboxes, clutches, replacing components and carrying out admin work handling job cards.
Education
NQF L4 Short Term Insurance -
Matiz Education
RE5 -
Moonstone
Class of Business -
Octomate Education
Motor Mechanic Trade test -
Imperial Technical training Academy
N4 -N6 - Electrical Engineering
Tshwane South College
05.2010 - 11.2012
Senior Certificate- Matric -
Dlamani High School
Skills
- Mechanical Skills
- Interpersonal skills
- Analytical Skills
- Problem Solving
- Teamwork
References
- Innovation group, Mr Thamsaqa Maseko, Team Leader, 0117905100
- Hyundai Sandton, Mr Grant Russels, Manager, 0112623500
- McCarthy Lexus Midrand, Mrs Gillian Hepworth, Manager, 0115641900
- Kia & Hyundai Fourways, Mr Riccardo Bianco, Manager, 0115402000
Languages
English
Proficient
C2
Timeline
Warranty Specialist
Innovation Group
12.2022 - Current
Hyundai Sandton
04.2022 - 12.2022
McCarthy Lexus Midrand
07.2019 - 04.2022
Apprenticeship
Kia and Hyundai Fourways
01.2015 - 01.2019
N4 -N6 - Electrical Engineering
Tshwane South College
05.2010 - 11.2012
NQF L4 Short Term Insurance -
Matiz Education
RE5 -
Moonstone
Class of Business -
Octomate Education
Motor Mechanic Trade test -
Imperial Technical training Academy
Senior Certificate- Matric -
Dlamani High School