Travelling
Fihliwe Sharol Dhlamini
Social Work
Benoni
Summary
Committed public servant in assisting victims and relevant community with care and support. Provide containment and support for survivors of GBVF. Provide case tracking, psychosocial support services through containment (trauma debriefing) and referral to other stakeholders (Medico). professionally preserve public safety. Hard working and open to new and ongoing learning. Reliable in delivering work task.
Overview
8
8
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Family Justice Officer
Department Of Community Safety
04.2019 - Current
- Collect data from SAPS for case tracking and psychosocial services to victims of GBV.
- Responded to emergency calls relayed from the supervisor and communicate with the victim and refer to relevant support structures (medico legal).
- Responded to high profile cases and civil complaints and assist them with navigating the criminal Justice system and provide containment and temporal counseling.
- Support victims in court during their court appearance during their cases.
- Coordinated support with other relevant stakeholders like DSD and NGPO etc.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures of the department.
- Devised and implemented processes and procedures to streamline operations like registers and the referral matrix.
- Gathered, organized and input information into digital database.
- Generated monthly and quarterly reports detailing work processes and recommendations.
- Collected, arranged, and input information into database system.
- Educated stakeholders and victims on the roles and responsibility of family Justice Unit.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making during my term of acting as a supervisor.
- Compile weekly and weekend plan for work schedule.
- complete car logbook and submit on monthly basis for audit.
Social Work
Lifeline Ekurhuleni (Ikhayalethemba)
05.2016 - 03.2018
- Developed and implemented social work plans to understand desired project goals and properly align social work activities.
- Provided social work support to assist woman and children affected by GBVF.
- Provided social work services, individual, and group therapy sessions and referrals to other stakeholders (hospital).
- Guided and supervised [Type] programs to promote social work and case management principles.
- Identified and referred other to other department or organisations additional services.
- Facilitated advocacy and support for the victim within the criminal justice system.
- Provided and documented victims ongoing care in accordance with the care plan during their time at the shelter.
- Collaborated with the multi-disciplinary task team drawing on social work experience and patient needs.
- Provided ongoing care support in accordance with policies and board of social work standards within the time frame and framework of the centre.
- Worked with marketing teams to create marketing and promotional content for social media.
- Conducted prevention education sessions with the GBV victims through workshops and individual sessions.
- Refer affected children of GBV female victims for psychosocial support to Teddy Bear clinic for ongoing support.
- Provide school placement for child victim when mother is admitted into the centre.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Liaised with social workers and other support services to provide comprehensive care and address social and emotional needs.
- Managed support services and fostered communication among social workers, therapists, hospital and victim.
- Facilitate re-integration of victim survivor back into their family and community.
- Assessed clients based on factors such as participation into counselling session, following up with the care plan and self or personal development to help social workers make informed case decisions.
- Promoted and marketed social work services in of the centre at schools and during awareness campaign.
- Compile monthly intervention report, client registers and comprehensive report for the supervisor.
- Participate in strategic planing for the upcoming year program.
Education
BA in Social Work - Humanities
UNISA
Pretoria 04.2001 -
Skills
Report writing skills
undefinedAffiliations
South African Council for Social Service Professional.
Certification
Paralegal Practitioner, University of Cape Town
Interests
Reading
Movies
Timeline
Paralegal Practitioner, University of Cape Town
03-2021
Family Justice Officer
Department Of Community Safety
04.2019 - Current
Professional Report Writing, Le-Shika Development and Training Consulting
11-2017
Social Work
Lifeline Ekurhuleni (Ikhayalethemba)
05.2016 - 03.2018
Social Auxiliary Worker, SACSSP
11-2007
MS-WORD & MS-EXCEL, UNISA
03-2005
PI Counsellor, Lifeline Ekurhuleni
07-2001
Facilitator, Lifeline Ekurhuleni
07-2001
BA in Social Work - Humanities
UNISA
04.2001 -
Counsellor, Lifeline Ekurhuleni
10-2000
Financial Management N4, Benoni Technical College
07-1997
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