Fezile Valentine Zondi
Imbali Unit 3
Summary
Compassionate Registered Social Worker with over five years of experience in case management and community-based interventions. Expertise in delivering psychosocial support and developmental programs for individuals and families, with a strong focus on mental health and crisis intervention. Committed to ethical practice and promoting well-being and access to support services in institutional settings.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Programme Manager / Administrative Coordinator
uMzansi Youth in Business (NPO)
04.2021 - 03.2026
- Delivered psychosocial support, guidance, and mentoring to empower youth facing social and economic challenges
- Conducted client assessments, needs analysis, and support planning
- Facilitated life skills programmes, behavioural change workshops, and empowerment sessions
- Identified at-risk individuals and provided early intervention and referrals to relevant services
- Supported individuals with coping strategies, problem-solving, and personal development
- Designed and implemented community outreach programmes and awareness campaigns
- Promoted mental health awareness and social development initiatives
- Compiled detailed monthly and quarterly reports for monitoring and evaluation
- Ensured compliance with organisational and professional standards
- Supervised social auxiliary workers and programme staff
- Collaborated with schools, community organisations, and service providers
- Managed referrals and support services for clients to ensure access to necessary resources
Intern Social Worker
MA’AT Institute
09.2020 - 01.2021
- Supported delivery of social work interventions to individuals and families, enhancing client well-being
- Conducted intake interviews and basic assessments to identify client needs and guide support sessions
- Provided support during social work interventions for clients and families to address their needs
- Coordinated referrals and follow-ups to connect vulnerable individuals with necessary resources
- Implemented community outreach and awareness programmes to educate and engage local populations
- Organized community outreach events and awareness programmes to promote social services
Social Work & Administrative Exposure
Thusong Service Centre
06.2019 - 12.2019
- Assisted in managing probation services and preparing court-related social work documentation to support legal processes
- Participated in home visits and community-based assessments
- Provided basic support services and referrals to government programmes
- Facilitated access to basic support services and coordinated referrals to government programmes for client needs
- Worked in public service delivery to understand Batho Pele Principles
Education
Bachelor of Social Work -
University of KwaZulu-Natal
Durban 01.2017 - 01.2021
Skills
- Program Development
- Case management
- Crisis intervention
- Trauma-Informed Support
- Psychosocial assessment
- Service coordination
- Stakeholder Engagement
- Strategic Partnerships
- Program evaluation
- Report writing
- Professional documentation
- Record keeping
- Microsoft Office (Word, Excel, PowerPoint)
- Presentation skills
- Time management
- Ethical practice
- Student support
Sacssp Registration
1055014
Personal Information
Driving License: Code C1
References
- N. Mdladla, Supervisor, uMzansi Youth in Business (NPO), 082 504 1270
- N. Maphumulo, Supervisor, Thusong Service Centre, 072 262 9925
- P. Mkhize, Supervisor, MA’AT Institute, 065 944 2725
Disclaimer
I declare that the information provided is true and correct to the best of my knowledge.
Additional Professional Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Report Writing and Professional Documentation
- Record Keeping and Case File Management
- Facilitation and Presentation Skills
- Time Management and Organisation
Core Social Work Competencies
- Case Management and Client Support
- Psychosocial Assessment and Intervention
- Basic Counselling and Support Services
- Crisis Intervention and Risk Identification
- Student Support and Well-being Services
- Group Work and Programme Facilitation
- Community Development and Outreach
- Referral Systems and Service Coordination
- Report Writing and Case Documentation
- Ethical Practice and Confidentiality
- Trauma-Informed Support
- Monitoring and Evaluation of Programmes
Languages
English
Upper Intermediate
B2
Timeline
Programme Manager / Administrative Coordinator
uMzansi Youth in Business (NPO)
04.2021 - 03.2026
Intern Social Worker
MA’AT Institute
09.2020 - 01.2021
Social Work & Administrative Exposure
Thusong Service Centre
06.2019 - 12.2019
Bachelor of Social Work -
University of KwaZulu-Natal
01.2017 - 01.2021