Hi, I’m
Felicia Mhlongo
Durban Umlazi
Summary
A dynamic Customer Assistant with a proven track record at Newshop, I excel in Microsoft applications and possess outstanding communication skills. Demonstrated ability to enhance customer engagement through effective product demonstrations and inquiry resolution, significantly improving the shopping experience. Expert in organization and cash register operation, I thrive in fast-paced environments, consistently meeting and exceeding customer service expectations.
Overview
2
years of professional experience
Work History
Newshop
Customer Assistant
03.2021 - 08.2023
Job overview
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
- Communicated effectively with customers to address inquiries about products, services, or store policies.
- Assisted customers in locating desired items, ensuring a positive shopping experience.
Education
Mfladla High School Mkhanyakude District
Matric
Skills
Microsoft applications proficiency
Timeline
Customer Assistant
Newshop
03.2021 - 08.2023
Mfladla High School
Matric
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