Estelle Steenkamp
Pharmacist
Sutherland
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Practice Assistant
Ramasodi Psychotherapy
Remote
07.2023 - Current
- Enhanced patient experiences by effectively managing administrative tasks and supporting the psychologist in daily operations.
- Managing the practice diary & social media platform.
- Design social media content on Canva.
- Liaising with different Medical Aids regarding patients PMB approvals/payments.
- Communicated pertinent information to clients via phone and email.
- Utilized the smeMetrics system on a daily basis for practice purposes.
Executive Pharmacist - Consultant
Pharmers PTY Ltd.
Remote
02.2023 - Current
- Lead different licensing projects (3 per month)
- Preparing post consultation reports (2 per month)
- Developed effective time management skills while balancing competing priorities under tight deadlines, ensuring the timely processing of all client payments.
- Leading consultations with potential clients (2 per month)
- Liaise with the authorities (SAPC, NdoH, SAHPRA)
- Moderate RA training and evaluations. (minimum 5 per month)
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with clients.
- Effectively prioritized tasks and organized workflow to increase efficiency
- Input data into spreadsheets and databases
- Edited and proofread documents for accuracy and completeness
- Interacted with customers by phone, email, or Zoom to provide information
Junior Pharmacist
Akkeren Pharmacy, Calvinia
Calvinia
01.2020 - 05.2022
- Managing the pharmacy from time-to-time.
- Organizing shelves according to FIFO & FEFO method.
- Developed strong relationships with patients, addressing their concerns while providing compassionate care tailored to their needs.
- Conducted blood pressure, blood sugar & cholesterol screenings in the clinic.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives
- Performed drug utilization reviews to ensure appropriate prescribing practices among healthcare providers.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Pharmacy -
North West University
Potchefstroom 01.2014 - 04.2017
National Senior Certificate -
Swartland High School
Malmesbury 01.2009 - 12.2013
Skills
Pharmacist-initiated therapy
Dispensary compliance & Empathy
DiliIgent & Time management
Organized & Precise
Attention to detail
Team player
Natural leader & Problem solver
Project management
Microsoft office
Canva, UniSolve & RxSolutions
Certification
Regulatory Affairs Short Course for Beginners
Timeline
Practice Assistant
Ramasodi Psychotherapy
07.2023 - Current
Assessor & Moderator Certificates
06-2023
Executive Pharmacist - Consultant
Pharmers PTY Ltd.
02.2023 - Current
Regulatory Affairs Short Course for Beginners
01-2023
Junior Pharmacist
Akkeren Pharmacy, Calvinia
01.2020 - 05.2022
Bachelor of Pharmacy -
North West University
01.2014 - 04.2017
National Senior Certificate -
Swartland High School
01.2009 - 12.2013