Enock Katsvenzve
Bartender
Cape Town
Summary
Award-winning Bartender known for expert sales skills and consistent delivery of popular cocktails. Expedient drink-maker with experience delivering excellent service and cultivating loyal clientele. Conducts opening and closing activities, cleaning and restocking bar.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Barman
Grand Pavilion Sea Point
Cape Town
01.2021 - Current
- Demonstrating outstanding service standards to restaurant guests
- Making a wide range of beverages from coffees to cocktails
- Ensuring fast service delivery, and overall promoting customer satisfaction.
Waiter
Saggystone Restaurant
01.2020 - 01.2021
- Provided exceptional customer service with efficient order taking, prompt food delivery, and a friendly approach, resulting in high customer satisfaction
- Collaborated effectively with kitchen staff and fellow waitstaff to ensure smooth operations and an enjoyable dining experience for guests
- Resolved customer concerns and complaints proactively, demonstrating strong problem-solving skills and reducing escalations.
Waiter
Pastis Restaurant
01.2013 - 01.2019
- Provided exceptional service to restaurant guests, resulting in positive reviews and increased customer satisfaction
- Demonstrated strong knowledge of menu offerings and wine pairings, leading to increased sales and guest satisfaction
- Maintained a clean and organized dining area, ensuring a pleasant dining experience for guests.
Education
General Certificate - Education And Training
Ivory Adult School
Johannesburg 12.2012
Skills
Exceptional customer serviceundefined
References
- Mr Theo, +27 67 615 5143
- Mr Musiiwa, +27 73 230 9732
- Mr Tinago, +27 73 174 1321
Certification
Bartender and Waitressing
Running, Surfing
I do enjoy running long distance and surfing
Timeline
Barman
Grand Pavilion Sea Point
01.2021 - Current
Waiter
Saggystone Restaurant
01.2020 - 01.2021
Global Social Enterpreneurship
02-2019
Fundamentals of Project Management
02-2019
Bartender and Waitressing
03-2013
Waiter
Pastis Restaurant
01.2013 - 01.2019
General Certificate - Education And Training
Ivory Adult School
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