Enock Katsvenzve
Bartender
Cape Town
Summary
Award-winning Bartender known for expert sales skills and consistent delivery of popular cocktails. Expedient drink-maker with experience delivering excellent service and cultivating loyal clientele. Conducts opening and closing activities, cleaning and restocking bar.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Barman
Grand Pavilion Sea Point
Cape Town
01.2021 - Current
- Demonstrating outstanding service standards to restaurant guests
- Making a wide range of beverages from coffees to cocktails
- Ensuring fast service delivery, and overall promoting customer satisfaction.
Waiter
Saggystone Restaurant
01.2020 - 01.2021
- Provided exceptional customer service with efficient order taking, prompt food delivery, and a friendly approach, resulting in high customer satisfaction
- Collaborated effectively with kitchen staff and fellow waitstaff to ensure smooth operations and an enjoyable dining experience for guests
- Resolved customer concerns and complaints proactively, demonstrating strong problem-solving skills and reducing escalations.
Waiter
Pastis Restaurant
01.2013 - 01.2019
- Provided exceptional service to restaurant guests, resulting in positive reviews and increased customer satisfaction
- Demonstrated strong knowledge of menu offerings and wine pairings, leading to increased sales and guest satisfaction
- Maintained a clean and organized dining area, ensuring a pleasant dining experience for guests.
Education
General Certificate - Education And Training
Ivory Adult School
Johannesburg 12.2012
Skills
Exceptional customer serviceEffective time managementAbility to work under pressureEnsuring customer satisfactionProblem solving and conflict resolutionFast learnerProficiency in making all bar beverages including cocktails and coffees
References
- Mr Theo, +27 67 615 5143
- Mr Musiiwa, +27 73 230 9732
- Mr Tinago, +27 73 174 1321
Certification
Bartender and Waitressing
Running, Surfing
I do enjoy running long distance and surfing
Timeline
Barman
Grand Pavilion Sea Point
01.2021 - Current
Waiter
Saggystone Restaurant
01.2020 - 01.2021
Global Social Enterpreneurship
02-2019
Fundamentals of Project Management
02-2019
Bartender and Waitressing
03-2013
Waiter
Pastis Restaurant
01.2013 - 01.2019
General Certificate - Education And Training
Ivory Adult School