Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EMANUEL OUPA MAMOGALE

SERVICE DESK CONSULTANT
2702 MAKWENA STREET , MAHUBE VALLEY EXT 1 , MAMELODI EAST 0122

Summary

I have worked with people directly over the past seven years and i have built excellent working relationship with both my colleagues and customers , ensuring increased team productivity and motivation. Dynamic Service Desk Consultant, adept at enhancing client relationships and driving sales through effective brand promotion. Proven ability to collaborate with cross-functional teams, ensuring tailored solutions that meet customer needs. Strong time management skills complemented by a commitment to achieving clear goals in every consulting engagement. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

SERVICE DESK CONSULTANT

Truworths
Pretoria
03.2018 - Current
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for customers.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Cellular department. Sales floor Merchandise.
  • Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.

Education

No Degree -

2013 -12 PRETORIA TECHNICAL HIGH SCHOOL
Pretoria, South Africa
04.2001 -

Skills

Sales techniques and brand promotion

Certification

CUSTOMER SERVICE

Timeline

CELLULAR

10-2021

SALES AND MERCHANDISE

08-2019

SERVICE DESK CONSULTANT

Truworths
03.2018 - Current

CUSTOMER SERVICE

03-2018

No Degree -

2013 -12 PRETORIA TECHNICAL HIGH SCHOOL
04.2001 -
EMANUEL OUPA MAMOGALESERVICE DESK CONSULTANT