Christopher Jumath
Cape Town,Western Cape
Summary
A seasoned professional with expertise in business administration and financial management, demonstrating strong leadership skills and effective time management. Adept at accurate financial forecasting and project timeline management, ensuring operational efficiency and successful outcomes. Proven ability in operations consultancy, team negotiation, and persuasion skills, driving strategic initiatives and fostering collaborative environments.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work history
Service desk consultant
Capitec Bank
Stellenbosch, Western Cape
2010.09 - 2024.10
- Undertook financial analysis to guide budget planning and investment decisions.
- Delivered customised training programmes to improve workforce skills and knowledge.
- Facilitated workshops focused on skill development, boosting staff morale and productivity.
- Enhanced client understanding of market trends, leading to informed decision making.
- Reviewed company policies regularly, aligning them with changing legal requirements.
- Initiated cost-saving measures by evaluating and improving operational processes.
- Strengthened stakeholder relationships through effective communication and engagement methods.
- Liaised closely with clients throughout consulting process, ensuring satisfaction at every stage.
- Conducted thorough market research to identify potential growth opportunities.
- Facilitated successful negotiations between conflicting parties, achieving mutually beneficial outcomes.
- Recommended improvements on business processes for optimised performance and profitability.
- Managed multiple projects simultaneously whilst ensuring timely completion and quality control.
- Assessed risks associated with proposed business solutions, minimising potential issues.
- Marketing
- Sales and client service/•
- Administration/ Maintenance and branch flow
- Operating Capitec Bank’s Quematic System•
- Checking documentation and verification of documents in accordance to FICA requirements
- Handling and resolving client queries and complaints/•
- Pay date Management of new and existing clients/•
- Communicating and demonstrating Capitec Bank’s product offer by:
- being transparent and accurate/having excellent product knowledge and/ understanding the needs of the client
Construction site supervisor
Shine away construction
Cape Town, Western Cape
2007.12 - 2009.09
- Conducted regular tool maintenance, prolonging equipment lifespan.
- Monitored project progress, ensuring adherence to the schedule.
- Enforced strict health and safety regulations, reducing accidents on site.
- Reviewed architectural plans, ensuring accuracy in implementation.
- Undertook risk assessments to minimise potential hazards on site.
- Maintained quality control standards for successful project outcomes.
- Assisted in recruitment of skilled labourers for optimal team performance.
- Resolved conflicts amongst workers to maintain a harmonious environment.
- Liaised with clients and stakeholders, promoting transparency and trust.
- Performed cost control measures for budget adherence.
- Managed supply restocking, reducing downtime on site.
- Ensured compliance with building regulations through diligent supervision.
- Implemented new training programs, enhancing staff skills and knowledge.
- Handled procurement of necessary materials and supplies within clear budgetary guidelines.
- Supervised specialist sub-contractors by providing thorough induction and delegating tasks.
- Purchased materials required for projects to maintain inventory.
- Collaborated with property owners and tenants to address needs.
- Administered budgets, tracked expenses and documented changes for accurate cost controls.
- Updated work progress records for continued project monitoring.
- Monitored project progress against schedule demands to meet construction deadlines.
- Identified project issues quickly to minimise delays.
- Kept site areas clear of obstructions to limit risk.
- Interpreted construction specifications to plan and implement effective schedules.
- Briefed and motivated site teams to deliver quality results.
Senior croupier/Dealer
Grandwest Casino
Goodwood, Western Cape
2003.06 - 2007.11
- Maintained smooth operation of gaming tables by enforcing casino rules and procedures.
- Sustained high levels of attention during long shifts to ensure fair play at all times.
- Managed the flow of games for optimal player satisfaction.
- Conducted card games, ensuring compliance with rules and regulations for fair play.
- Enhanced customer enjoyment with superior service and professional demeanour.
- Identified issues, resolved disputes promptly and professionally.
- Demonstrated thorough knowledge of all casino games, enhancing player confidence and experience.
- Ensured accuracy in cash handling to maintain integrity of casino operations.
- Kept track of winners, paid out bets accurately and swiftly.
- Utilised comprehensive understanding of gambling legislation whilst dealing cards or spinning roulette wheels.
- Monitored betting patterns to identify potential fraudulent activity.
- Assisted new players with game rules to enhance their gaming experience.
- Facilitated smooth changeovers at shift end by reconciling cash floats accurately.
- Promoted a positive atmosphere through friendly interactions with customers.
- Promoted customer retention and satisfaction by greeting guests in friendly and enthusiastic manner to encourage fun gameplay environment.
- Participated in short-handed games to meet required minimum number of players and keep gameplay moving.
- Exchanged legal currency for gambling chips and coin money.
- Stayed up-to-date on policies and rules to maintain consistency.
- Enforced gambling rules to guarantee fair play.
- Adhered to ethical code of conduct for gambling.Greeting and welcoming new players to the table
- Assure that all the chips are already on the table before every game starts
- Explain the rules of the game
- Take control of the game
- Ensure that the players comply with the rules given
- Collect the chips from losing bets
- Calculate pay-outs to winners without using calculator
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
- Conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
- Check to ensure that all players have placed bets before play begins.
- Stand behind a gaming table and deal the appropriate number of cards to each player.
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
Start and control games and gaming equipment, and announce winning numbers or colors.
Open and close cash floats and game tables. - Can deal cards and move chips quickly
- Can handle complaints and be attentive and accurate during the shift
- Excellent customer service in being approachable, polite, and tactful
- Exchange paper currency for playing chips or coin money
Education
Matric -
Zandvliet High School
Cape Town, Western Cape 1997.01 - 1997.12
Accounting Diploma - Accounting
Peninsula Technikon
Cape Town, Western Cape 1999.02 - 2002.11
Diploma in Computer literacy - Computer Litercay
NATIONAL COMPUTER COLLEGE STRAND
Cape Town, Western Cape 1998.01 - 1998.11
Skills
- Effective time management
- Accurate financial forecasting
- Business administration
- Financial management
- Project timeline management
- Strong leadership skills
- Operations consultancy
- Team negotiation
- Persuasion skills
Timeline
Service desk consultant
Capitec Bank
2010.09 - 2024.10
Construction site supervisor
Shine away construction
2007.12 - 2009.09
Senior croupier/Dealer
Grandwest Casino
2003.06 - 2007.11
Accounting Diploma - Accounting
Peninsula Technikon
1999.02 - 2002.11
Diploma in Computer literacy - Computer Litercay
NATIONAL COMPUTER COLLEGE STRAND
1998.01 - 1998.11
Matric -
Zandvliet High School
1997.01 - 1997.12