Summary
Overview
Work History
Education
Skills
In House Training
Comment
Positions Of Interest
Known As
Id No
Own Transport
Criminal Record
Health
Dependants
Alternative Number
Personal Information
Availability
Languages
Secondary Education
Computer Experience
Languages
Work Preference
Timeline
Generic
Elrize Melanie Van Eyssen
Open To Work

Elrize Melanie Van Eyssen

Despatch

Summary

Detail-oriented professional skilled in problem-solving and decision-making. Thrives in both independent and team environments, demonstrating reliability and dedication under pressure. Fosters positive interpersonal relationships and motivates colleagues effectively. Committed to learning new skills to enhance personal growth and contribute to organizational success, while maintaining a focus on a collaborative and efficient work environment.

Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

4
4
years of post-secondary education
25
25
years of professional experience

Work History

Director

Aldavin Chemical and Supplies
Despatch and surrounding areas
11.2024 - Current
  • Led strategic planning initiatives for product development and market expansion.
  • Managed cross-functional teams to improve operational efficiency and workflow.
  • Developed and implemented safety protocols for chemical handling and storage.
  • Oversaw budget allocation and resource management for various projects.
  • Collaborated with suppliers to negotiate contracts and ensure quality standards.
  • Championed sustainability initiatives in chemical production and supply chain, promoting environmental responsibility.
  • Facilitated communication between departments to enhance project alignment and focus.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Developed and implemented strategies enhancing operational processes and organizational efficiency.
  • Identified opportunities for improvement in operational performance metrics.
  • Managed budgeting and financial planning processes for the organization.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Implemented systems for tracking progress on key initiatives or projects.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Monitored industry trends to identify opportunities for expansion and innovation.
  • Analyzed data to inform decision-making and strategic direction.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Developed and executed marketing strategies to increase brand awareness and market share.
  • Managed crisis situations to minimize impact on operations and reputation.
  • Enhanced customer satisfaction through the development of service improvement initiatives.
  • Directed operations focused on enhancing efficiency and optimizing profit margins.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Spearheaded the development and launch of new products or services.
  • Represented the organization at industry events, conferences, and public meetings.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training, and team-building activities.
  • Implemented quality control measures to uphold company standards.

Store and Admin Manager

Robinsons Hardware
Despatch
07.2016 - 10.2024
  • Coordinated daily operations to ensure efficient workflow at Robinsons Hardware.
  • Managed inventory levels and ordered supplies to maintain stock availability.
  • Supervised administrative staff and provided training on company policies.
  • Developed and implemented office procedures for improved efficiency.
  • Facilitated budgeting and financial reporting processes to support operational activities.
  • Organized staff schedules to ensure adequate coverage during peak hours.
  • Communicated with vendors to negotiate contracts and manage supplier relationships.
  • Oversaw maintenance of office equipment and facilities to ensure functionality.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Managed purchase requisitions and approvals for all department equipment and supplies.
  • Identified and solved problems to enhance management and business direction.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Oversaw complex office support, managing records databases, and organizing contracts.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Organized meetings between executives and outside vendors or clients.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Supported staff through in-service training, providing mentorship and additional resources.
  • Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Directed and oversaw office personnel activities.
  • Monitored department budgets by tracking expenses against allocated funds.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Evaluated and implemented new systems and procedures to maintain regulatory compliance.
  • Interpreted company policies and procedures for employees at all levels of the organization.
  • Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
  • Researched potential vendors to identify cost savings opportunities related to office supplies or services.
  • Analyzed existing workflows within departments in order to identify areas where improvements could be made.
  • Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
  • Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
  • Collaborated with managers and departments to streamline recruitment and acknowledge high-performing personnel.
  • Evaluated contracts before execution to safeguard organizational interests.
  • Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.

Field Manager

Tiger Brands Field Sales
06.2015 - 06.2016
  • Investigated potential career paths following resignation.
  • Facilitated professional networking by providing references
  • Managed field sales operations across multiple territories for product distribution.
  • Coordinated training programs for sales representatives to enhance product knowledge.
  • Executed promotional campaigns to increase brand visibility in local markets.

Area Marketer

Tiger Brands Field Sales
01.2015 - 05.2015
  • Explored management opportunities to advance career trajectory within marketing field.
  • Collaborated with sales teams to synchronize marketing initiatives with product launches, ensuring cohesive messaging.
  • Analyzed market trends to uncover opportunities for new product development, supporting strategic planning.
  • Explored management opportunities for career advancement
  • Provided reference contact information for potential employers

Admin Assistant & PA

Tiger Brands Field Sales
09.2009 - 12.2014
  • Reference: Marius van der Walt, Regional Manager, +27 76 923 3065
  • Coordinated scheduling and calendar management to optimize field sales team activities.
  • Facilitated communication between sales representatives and internal departments to ensure alignment.
  • Supported preparation of sales presentations and promotional materials to enhance client engagement.

Admin Assistant & PA

Bay HR Solutions
04.2009 - 08.2009
  • Managed daily office operations to ensure smooth workflow and efficiency.
  • Coordinated schedules and meetings for field sales teams and management.
  • Assisted in preparing sales reports and presentations for client meetings.
  • Acquired role at Tigerbrands to support administrative functions

Admin Assistant & Debtors

Deranco Blocks
01.2001 - 12.2008
  • Debtors
  • Creditors
  • Sales
  • Admin
  • Reception
  • Logistics
  • Banking
  • Reason for Leaving: Retrenchment

Education

Grade 12 - English, Afrikaans, Xhosa, Mathematics, Accounting, Business Economics

Despatch High School
Despatch
01.1996 - 01.2000

Skills

  • Strategic planning
  • Project management
  • Budget allocation
  • Resource management
  • Operational efficiency
  • Supply chain management
  • Market analysis
  • Risk management
  • Crisis management
  • Performance management
  • Relationship building
  • Human resources management
  • Hiring and retention
  • Contract management
  • Business development
  • Client management
  • Negotiation
  • Team leadership
  • Cross-team leadership
  • Team management
  • Coaching
  • Mentoring staff
  • Leadership development
  • Sales management
  • Logistics management
  • Vendor management
  • Regulatory compliance
  • Organizational development
  • Health and safety
  • Innovation management
  • Budget management
  • Resource allocation
  • Capital spending
  • Corporate governance
  • Strategies and goals
  • Partnerships and alliances
  • Process improvement
  • Information technology management
  • Communication skills
  • Problem resolution
  • Relationship building
  • Team collaboration
  • Team building
  • Conflict resolution
  • Multitasking and organization
  • Employee development
  • Visionary leadership
  • Corporate messaging
  • Industry knowledge
  • Budget management
  • Goal setting
  • Corporate messaging
  • Vendor management
  • Multitasking and organization
  • Operations management

In House Training

  • Time Management - Tiger Brands
  • Call Cycles - Tiger Brands
  • Satellite Tracking - Deranco Blocks
  • Merchandising Training - Tiger Brands
  • Fire Fighting Marshall - Value Truck Rental
  • Jarrison Training - Value Truck Rental
  • Microsoft Strategy Training - Tiger Brands
  • Composa Training - Tiger Brands

Comment

I am meticulous, honest, careful and tactful in my dealings with people. I enjoy solving problems and working with people and able to make decisions on matters. I accept authority. I am committed and able to work without supervision as also in a team. I perform optimally under pressure and I am dedicated, responsible and reliable in each task assigned to me. I maintain a good interpersonal relationship and I am able to motivate co-workers. I am strict, but fair in considering a problem and making decisions. I lead a fit and steadfast lifestyle which allows me to be. I am keen to learn new skills by which I may benefit myself as well as to contribute to the success of my employer. It is further important that my working environment is pleasant and efficient. Although I may be at times perceived to be at heart a serious person. I have keen and good sense of humor. I firmly believe that a person should follow a career in a field which the heart, mind and soul are paired and which essentially this integration is merged with a sincere passion. For me this is perfection, service and production.

Positions Of Interest

  • Sales Representative
  • FMCG
  • Administrative Clerk
  • Personal Assistant
  • Receptionist
  • Accounts

Known As

Elrize

Id No

821005 007 0082

Own Transport

True

Criminal Record

None

Health

Excellent

Dependants

1

Alternative Number

084 515 3198

Personal Information

  • Date of Birth: 10/05/82
  • Gender: Female
  • Nationality: South African
  • Driving License: Code 08 B
  • Marital Status: Engaged

Availability

Immediate

Languages

  • English
  • Afrikaans

Secondary Education

Despatch High School, Grade 12, 00, English, Afrikaans, Xhosa, Mathematics, Accounting, Business Economics

Computer Experience

  • Pastel Pervasive
  • Pastel Premier
  • Pastel Express
  • Microsoft Office
  • Microsoft Outlook
  • RIMS
  • Citrix
  • MAN 3000(Telephone System)
  • JDE
  • SSAFM
  • Microsoft Strategy
  • Call Cycles
  • ACS Embrace Desktop
  • ESS Premier
  • Composa (handheld Device program)
  • Papertrail
  • SAGE VIP
  • Quickbooks

Languages

Afrikaans
First Language
English
Upper Intermediate
B2
Xhosa
Beginner
A1

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteOn-Site

Salary Range

R168000/yr - R200000/yr

Timeline

Director

Aldavin Chemical and Supplies
11.2024 - Current

Store and Admin Manager

Robinsons Hardware
07.2016 - 10.2024

Field Manager

Tiger Brands Field Sales
06.2015 - 06.2016

Area Marketer

Tiger Brands Field Sales
01.2015 - 05.2015

Admin Assistant & PA

Tiger Brands Field Sales
09.2009 - 12.2014

Admin Assistant & PA

Bay HR Solutions
04.2009 - 08.2009

Admin Assistant & Debtors

Deranco Blocks
01.2001 - 12.2008

Grade 12 - English, Afrikaans, Xhosa, Mathematics, Accounting, Business Economics

Despatch High School
01.1996 - 01.2000
Elrize Melanie Van Eyssen