Eljo Steenkamp
Worcester,Western Cape
Summary
Results-driven commercial professional with 20+ years of experience across fleet management, vehicle sales, key account management, sales administration, customer service, logistics and export operations. Strong track record in managing corporate and fleet accounts, developing new business, achieving sales objectives and delivering high levels of customer service.
Experienced in managing the complete sales and customer journey, including prospecting, quotations, negotiations, finance applications, trade-ins, vehicle sourcing, administration, licensing, registration and delivery. Extensive fleet industry experience includes corporate fleet solutions, account management, credit applications, client retention, reporting and operational coordination.
Highly organised and detail-oriented, with proven ability to coordinate customers, finance institutions, suppliers, dealerships and logistics partners to ensure efficient service delivery. Recognised for building strong long-term relationships, identifying business opportunities, solving problems and consistently delivering professional, results-focused service.
Overview
2
2
Languages
20
20
years of professional experience
Work History
New Car Sales Executive
Frank Vos GWM
Worcester
04.2026 - Current
- Managed new vehicle sales for private, corporate, and fleet customers, ensuring customer satisfaction and retention.
- Developed new business through targeted prospecting, networking, and building client relationships, contributing to sales growth.
- Manage the sales process from enquiry through invoicing, registration and delivery.
- Prepared tailored quotations and advised customers on vehicle specifications, accessories, and value-added products to meet individual needs.
- Ensured accurate processing of finance applications and trade-ins, contributing to timely settlements.
- Facilitated vehicle sourcing and transfers, ensuring efficient delivery processes across local and national levels.
- Provide professional after-sales support and maintain accurate sales documentation.
Export Manager
Arabella Wines
Ashton
08.2025 - 01.2026
- Managed end-to-end export operations, ensuring timely preparation and delivery of shipments to meet customer expectations.
- Completed export documentation, BG11s, certifications and regulatory requirements for international shipments, facilitating compliance and smooth customs clearance.
- Managed freight partners and monitored shipments to minimise delays, risks and costs.
- Coordinated bottling, labelling, logistics, freight and container bookings.
- Maintained strong client relationships by providing timely updates on stock availability, order status, and shipment progress.
- Used CODA for order tracking, reporting and audit-ready documentation.
- Collaborated across teams to forecast demand and maintain supply continuity.
- Maintained a client website on a daily basis, responding to customer queries and providing feedback on wine-related enquiries.
- Prepared and printed customer-specific wine labels according to order requirements.
Export Customer Service Representative
AMGO Beverages
Ashton, South Africa
08.2024 - 08.2025
- Managed international export logistics and documentation, ensuring compliance, on-time delivery across global markets.
- Partnered with freight forwarders, suppliers, and overseas stakeholders to optimise routing, costs, and shipment performance.
- Established and nurtured strong client relationships, ensuring high service standards and effective issue resolution for client retention.
- Supported sales teams in pricing negotiations and reporting, enhancing customer insights for informed decision-making.
- Streamlined administrative and operational processes, enhancing data accuracy and promoting cross-team alignment.
- Contributed to business development and brand presence through client presentations, events, and tastings.
National Sales Manager
Arabella Wines
Ashton
07.2018 - 07.2024
- Led and developed a national sales team, setting goals, monitoring performance, and coaching reps to exceed targets.
- Drove client growth through strategic pricing negotiations, promotional activities, tastings, and brand activations that increased market presence.
- Compiled and presented detailed sales performance reports, identifying key opportunities and recommending targeted strategies for new business development.
- Engaged directly with clients and walk-in customers, fostering satisfaction and strengthening long-term relationships.
- Oversaw national logistics, warehouse operations, deliveries, invoicing, and order fulfilment.
Sales Manager - Western Cape
Arabella Wines
Ashton
08.2017 - 03.2018
- Drove regional wine sales, exceeding targets to expand market share by enhancing customer engagement.
- Built and maintained key client relationships, securing repeat and new business.
- Led product presentations and tastings, boosting brand visibility through targeted activations.
- Managed orders, stock, and logistics to ensure compliance and timely fulfilment of client needs.
Customer Service Consultant
Eqstra Fleet Services
Durban, South Africa
01.2012 - 04.2017
- Strengthened client retention and satisfaction, achieving a 90% CSI score.
- Trained and coached teams, enhancing their capabilities and efficiency in customer service delivery.
- Managed fleet operations, overseeing leases, GPS tracking, maintenance, and resolution of client issues to ensure service reliability.
- Delivered reporting and compliance insights to facilitate informed decision-making for operational improvements.
- Drove growth through proposals, contract negotiation, and new business acquisition.
Key Account Manager
VW Hoopers
Durban, South Africa
01.2012 - 12.2012
- Achieved sales targets and expanded client portfolios through tailored fleet solutions and strategic corporate deals.
- Managed client relationships and finance applications to enhance retention and ensure service excellence.
- Oversaw fleet data and cross-functional coordination, delivering comprehensive reporting to support sales and account growth.
Sales Co-Ordinator
Wesbank Fleet Services
Durban, South Africa
12.2006 - 11.2011
- Supported sales teams by generating leads and streamlining administrative and compliance processes for improved workflow.
- Managed client relationships, fleet operations, and credit applications to enhance client satisfaction and retention.
- Monitored performance and profitability, preparing actionable operational and sales reports to inform strategic decisions.
Education
High School Diploma - Worcester
12-1997
Skills
- Vehicle & Fleet Sales
- Fleet & Corporate Sales
- New Business Development
- Sales Negotiation & Contract Negotiation
- Sales Reporting, Planning & Strategy
- Account & Key Account Management
- Customer Service & Client Relations
- Team Leadership & Team Building
- Target-Driven & Results-Oriented
- Problem-Solving & Critical Thinking
- Time Management & Multitasking
- Organisation & Task Prioritisation
- Communication & Interpersonal Skills
- CODA & QuickBooks
Languages
Afrikaans
Proficient
C2
English
Advanced
C1
Timeline
New Car Sales Executive - Frank Vos GWM
04.2026 - Current
Export Manager - Arabella Wines
08.2025 - 01.2026
Export Customer Service Representative - AMGO Beverages
08.2024 - 08.2025
National Sales Manager - Arabella Wines
07.2018 - 07.2024
Sales Manager - Western Cape - Arabella Wines
08.2017 - 03.2018
Customer Service Consultant - Eqstra Fleet Services
01.2012 - 04.2017
Key Account Manager - VW Hoopers
01.2012 - 12.2012
Sales Co-Ordinator - Wesbank Fleet Services
12.2006 - 11.2011
Montana High School - High School Diploma, Worcester