Eleanor Van Der Berg
Matatiele
Summary
Accomplished finance professional with extensive experience at Standard Bank Group, excelling in roles from Teller to Team Leader. Demonstrated expertise in cash management and customer service and transaction accuracy Skilled in decision-making and interpersonal communication, adept at driving team performance and improving operational efficiency.
Dynamic individual with hands-on experience in cash handling and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Committed to making meaningful contributions and advancing organizational goals.
Overview
38
38
years of professional experience
Work History
Cash Consultant
Standard Bank Group
07.2016 - Current
- Telling Duties
- atm balancing and loading of cash
- Assisting with treasury
- Order of cash for atms
- serving customer with queries and account maintenance.
Customer Service Consultant
Standard Bank Group
04.2004 - 12.2011
- Dealing with customer enquiries
- funeral claims
- early repayments on investments
- actioning of reports
- balancing of Por general cash reports
Casual Teller
Standard Bank Group
01.1999 - 04.2004
- Working flexi hours as a teller performing teller duties and customer service.
Waste Check Clerk
Standard Bank Group
06.1995 - 06.1999
- Processing of daily entries from tellers and in branch
- recon balancing
- Cash Por balancing
- Report actioning
- Doing different back office duties
Team Leader Tellers
Standard Bank Group
01.1990 - 01.1995
- Treasury
- Ordering and clearing of cash
- Report actioning
- balancing of por general cash
- balancing of general ledger accounts
- Oversee atm loading and balancing
- Arrange teller surprise checks
- Atm surprise checks
- Adhering to cash limits and procedures.
Teller
Standard Bank Group
01.1987 - 01.1990
- Serving customers
- receiving deposits and withdrawal s
- identify sales opportunities and refer customers to customer consultant.
- Process customer transactions promptly,minimizing waiting time.
- balance cash at end of day to show accurate figures.
Education
No Degree - National Certificate in Banking NQF5
Corner Stone
10-2022
Skills
- Decision-making
- Time management
- Product knowledge
- Accuracy
- Mathamemetical literacy
- Interpersonal communication
Timeline
Cash Consultant
Standard Bank Group
07.2016 - Current
Customer Service Consultant
Standard Bank Group
04.2004 - 12.2011
Casual Teller
Standard Bank Group
01.1999 - 04.2004
Waste Check Clerk
Standard Bank Group
06.1995 - 06.1999
Team Leader Tellers
Standard Bank Group
01.1990 - 01.1995
Teller
Standard Bank Group
01.1987 - 01.1990
No Degree - National Certificate in Banking NQF5
Corner Stone
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