Edwan P Jansen

Quality

• Manage ISO9001:2015 and FSCC22000:2018 Quality Management Systems.
• Ensure that 3rd party audits are carried out on the QMS systems.
• Ensure that internal audits are performed on all Systems.
• Quality Systems Management reviews are carried out yearly.
• Ensure that corrective actions are carried out when nonconformances are raised.
• Statistical Process Control (SPC) is applied for all variable data.
• Sampling plans are followed during the final inspection of products.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Liaised with stakeholders on product change requests and reviews to evaluate the impact on planning and schedules.
• Reviewed production issues and implemented corrective action plans, enhancing operational efficiency.
• Design, develop and coordinate effective Quality Assurance (QA) systems to ensure system compliance and continuous improvement.
• Improve internal and external customer satisfaction by providing effective and efficient quality and food safety methodologies.
• Ensure that current and relevant specifications are available.
• Participate in Supplier Quality Management Systems evaluations and monitoring.
• Ensure updated quality liabilities are included in the Supplier Service Level Agreement (SLA).

Non-conforming Product

• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Manage non-conforming products, by ensuring that the product is segregated and timeously sorted or scrapped.
• Ensure that the good products after sorting are released as salable stock.
• Records are kept of all non-conforming products.

Manpower

• Ensure QA Inspectors are covering all the production lines.
• Developed strong teams by skillfully recruiting, orienting, and training loyal, hard-working employees.
• Assist in identifying operational training gaps.
• Upskilled Quality staff through targeted training opportunities, enhancing team capabilities.
• Present quality awareness sessions to all stakeholders.

Safety Health and Environmental

• Conducted audits and risk assessments to achieve regulatory compliance.
• Participate in incident and accident investigations.
• Ensure that all regulatory surveys i.e., noise, illumination, asbestos, ergonomics, etc. are conducted and corrective actions are taken when appropriate.
• BBS is implemented and all are participating in the BBS program.
• Health and Safety statistical information is captured on insight and submitted to the Divisional Head Office.
• Regulatory appointments are in place i.e. 16.1, 16.2, GRM, SHE representative, etc.
• Implemented health, safety and well-being programmes to drive productivity and high-quality services.

Budget

• Planned and managed resources and budget to support and deliver objectives.
• Prioritised activities to deliver programmed work within scheduled time and budget.
• Provide guidance on analytical methods and standards to improve waste in the manufacturing process.
• Minimise sorting, rework and spoilage cost by evaluating risk and managing actions related to non-conforming products.

Reports

• Prepared and presented reports, strategies and recommendations for consideration by senior management.
• Provide accurate and timeous feedback to major customer claims to senior management
• Ensure monthly reporting on performance, continuous improvement, risks, and failures.
• Created and implemented best practice policies and processes to aid operational performance.

Auditing

• Supported and audited requirements to ISO 9001:2015, FSSC22000:2018, Wilis Blue and ISO14001:2015 standards for the plants.
• Train employees on ISO 9001:2015, FSSC22000:2018, Wilis Blue and ISO14001:2015 standards, monitoring successes and failures to identify areas of improvement.
• Liaised with external auditing governing bodies to maintain and extend registration to ISO 9001:2015, FSSC22000:2018, Wilis Blue and ISO14001:2015 standards.
• Oversaw all quality-related issues, driving problem-solving techniques and corrective actions to maintain high levels of customer satisfaction.
• Carry out mock recalls and traceability audits on manufactured products.
• Host 2nd party audits from customers and maintain customer standards.

Trial Management

• Liaise with Nampak Research and Development concerning product development and raw materials trials.
• Coordinated project planning and execution with team members and team leads to ensure that trials are timeously executed.
• Coordinated trial meetings and decisions across internal departments and teams.

Liaison with Nampak R&D

• Liaise with Nampak R&D concerning raw material-related challenges in the processes.
• Liaise with Nampak R&D concerning process-related challenges at the customers.

The QA Managers role was the same functions as the SHERQ Manager's role except for the Safety and Health tasks.