Dylan-Cade Mattroos
Student at Stellenbosch University
Southfield, Cape Town,WC
Work Preference
Summary
Dynamic and dedicated waiter with a proven track record at The Stellenbosch Winebar, excelling in customer service and order accuracy. Known for enhancing guest satisfaction through attentive service and effective communication. Skilled in multitasking and teamwork, ensuring a seamless dining experience while accommodating special requests.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sports Coach or assistant football coach position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Waiter
The Stellenbosch Winebar
12.2023 - 11.2025
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Sport Science
Stellenbosch University
Stellenbosch, South Africa 02.2022 - Current
Skills
- Customer service
Certification
Certified Sports Massage Therapist, EduEPT - 2025
Running, Football, Hiking
I have played football for recreation throughout my life but played for Interstellenbosch FC in 2024. Contact number- Rowan- 079 565 2630
I ran the Gun Run half marathon in 2025, with a time of 1 hour 45 minutes.
I enjoy hiking up Jonkershoek during my off time.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Languages
English
Advanced (C1)
Timeline
Certified Sports Massage Therapist, EduEPT - 2025
02-2025
Waiter
The Stellenbosch Winebar
12.2023 - 11.2025
Bachelor of Science - Sport Science
Stellenbosch University
02.2022 - Current