Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Duwin Muller

Duwin Muller

Visual Welding Inspector
George

Summary

A seasoned Operations Manager with a proven track record at Blue Mountain Village Estate, I excel in driving team performance and enhancing customer satisfaction. Leveraging skills in operations management and problem-solving, I've developed strategies that significantly improve service delivery. My leadership has fostered a culture of continuous improvement, mastering both staff management and MS Office to achieve business goals.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operations Manager

Blue Mountain Village Estate
08.2023 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Maintenance/ Firewater Manager

MDC Construction/ Petro SA
03.2013 - 03.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Liaise with Fabrication,Mechanical,Riggers,CCR ,Sandblasting,Cathodic Protection to complete Firewater pipeline installations

Structural Welder

Joshua Steeelworks
02.2010 - 02.2013
  • Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.
  • Supported a positive work environment through active participation in safety meetings, training sessions, and team-building activities.
  • Delivered durable and aesthetically pleasing weld finishes by mastering variety of welding techniques and materials.
  • Contributed to a reduction in rework costs by consistently delivering accurate welds that met or exceeded industry standards.

Fabrication Welder

All Steel Designs
06.2008 - 03.2010
  • Read and followed blueprints and weld diagrams.
  • Utilized various tools, such as grinders and cutting torches, for proper preparation of materials prior to welding processes.
  • Implemented innovative solutions for complex fabrication challenges, resulting in increased efficiency without sacrificing quality.
  • Consistently met or surpassed production targets while maintaining an unwavering commitment to safety and quality standards.
  • Maintained clean and organized work area to prevent workplace accidents.
  • Used cutting torches to shape and cut metal for fabrication projects.
  • Ensured safety compliance by adhering to industry standards and company guidelines in all tasks performed.

MIG Welder

Classic Fires
03.2005 - 03.2008
  • Ensured workplace safety by following established guidelines and wearing appropriate protective gear.
  • Demonstrated proficiency in operating various cutting tools such as plasma cutters or oxy-acetylene torches, contributing to the accurate preparation of materials for welding.
  • Maintained a clean work environment, promoting optimal functioning of equipment and reducing potential hazards.
  • Adapted to changing project requirements, demonstrating flexibility in adjusting techniques or materials as needed for successful outcomes.
  • Enhanced weld quality by utilizing MIG welding techniques for various metal types and thicknesses.

Education

High School Diploma -

South Cape College
George
04.2001 -

Skills

Operations management

Problem-solving

Customer service

Performance monitoring

Staff management

Team leadership

MS office

Performance reporting

Decision-making

Management

Staff training

Certification

Qualified Red seal Welder / CSWIP Visual Welding Inspector

Timeline

Operations Manager

Blue Mountain Village Estate
08.2023 - Current

Maintenance/ Firewater Manager

MDC Construction/ Petro SA
03.2013 - 03.2020

Structural Welder

Joshua Steeelworks
02.2010 - 02.2013

Fabrication Welder

All Steel Designs
06.2008 - 03.2010

MIG Welder

Classic Fires
03.2005 - 03.2008

High School Diploma -

South Cape College
04.2001 -

Qualified Red seal Welder / CSWIP Visual Welding Inspector

Duwin MullerVisual Welding Inspector