Duduzile Patricia Lushaba
Student Support Officer
Johannesburg
Summary
Dynamic professional with a proven track record at Stadio Holdings and Pearson Higher Education, enhancing student retention and engagement through exceptional emotional support and leadership. Skilled in behavioral assessment and public speaking, I've significantly contributed to policy development and student success initiatives. Expert in fostering collaborative environments, my approach has consistently improved student outcomes.
Overview
15
15
years of professional experience
Work History
Student Support Officer
Stadio Holdings
01.2025 - Current
- Boosted student engagement in extracurricular activities, coordinating various events and opportunities.
- Evaluated the effectiveness of current student support initiatives through regular assessments, making recommendations for improvements where necessary.
- Contributed to the development of school policies and procedures regarding student well-being, ensuring compliance with regulations.
- Increased student retention rates by actively participating in recruitment events and providing comprehensive support throughout the enrollment process.
Creditor's Clerk
Stadio Holdings
06.2024 - 12.2024
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Handled account payments and provided information regarding outstanding balances.
- Monitored outstanding invoices and performed collections duties.
Student Advisor
Stadio Holdings
09.2023 - 05.2024
- Developed strong relationships with faculty members, fostering an environment of collaboration in support of student goals.
- Advised students individually and in groups on academic programs for individual interests.
- Promoted a positive campus culture by serving as an accessible and approachable resource for students navigating their educational journey.
- Enhanced student retention by providing personalized academic guidance and support.
Student Advisor
Pearson Higher Education
03.2010 - 02.2016
- Advised students individually and in groups on academic programs for individual interests.
- Promoted a positive campus culture by serving as an accessible and approachable resource for students navigating their educational journey.
- Enhanced student retention by providing personalized academic guidance and support.
- Conducted regular reviews of student progress reports, intervening early when potential issues were identified to prevent attrition.
- Pointed students to relevant information about academic and personal support services available on campus.
- Assisted students in overcoming challenges with effective problem-solving strategies, leading to higher levels of achievement.
- Organized workshops for students focusing on essential skills such as time management, study techniques, and stress reduction.
Education
No Degree - Personnel Management
International Business And Management SA
Online 04.2001 -
No Degree - Customer Service Management
Unisa
Online 04.2001 -
High School Diploma -
Dlangezwa High School
Empangeni, South Africa 04.2001 -
Skills
Patience and tolerance
Timeline
Student Support Officer
Stadio Holdings
01.2025 - Current
Creditor's Clerk
Stadio Holdings
06.2024 - 12.2024
Student Advisor
Stadio Holdings
09.2023 - 05.2024
Student Advisor
Pearson Higher Education
03.2010 - 02.2016
No Degree - Personnel Management
International Business And Management SA
04.2001 -
No Degree - Customer Service Management
Unisa
04.2001 -
High School Diploma -
Dlangezwa High School
04.2001 -
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