Summary
Overview
Work History
Education
Skills
Certification
Trainings
Competencies and Attributes
PERSAL & Systems Competency (As Required)
Knowledge of Acts & Legislation (As per Competencies)
References
Timeline
Generic

DLODLO SILINDILE MEMORY

Ladysmith/ KwaZulu Natal

Summary

Dynamic HR Management Professional with NQF Level 7 BTech in Human Resource Management (Mangosuthu University of Technology, 2013), NQF Level 6 National Diploma in HRM (2012), and NQF Level 7 Bachelor of Business Administration in Logistic Management (Stadio, May 2025). Over 8+ years functional experience within Department of Correctional Services. Extensive hands-on experience directly aligned to HR Administration. Meets all requirements: Recognized 3-year qualification in HRM, in-depth knowledge of PERSAL, 1-2 years+ relevant HR experience, computer literate (MS Word, Excel, PowerPoint, Outlook, MS Teams), and valid driver's licence. Complies with directives and Correctional policies, DPSA Directives, and Public Service regulatory framework.

Overview

1
1
Certification
12
12
years of professional experience

Work History

HR Admin Clerk, Salary Level 5

Department of Correctional Services – Glencoe Correctional Centre
06.2018 - 09.2026
  • 1. ADMINISTER HOUSING AND ACCOMMODATION BENEFITS: Facilitated processing and approval of resettlement, housing allowance, and official accommodation, ensuring compliance with Financial Manual, Public Service Regulations, and Determination on Housing. Managed official accommodation register and allocation to optimise resource utilisation.
  • 2. ADMINISTER EMPLOYEE FINANCIAL ASSISTANCE AND DEBT MANAGEMENT SERVICES: Processed and approved service benefits (housing, pension, bonus, overtime, debt), administered GEPF, and managed calculation of officials' debts and financial assistance enquiries. Conducted interviews with beneficiaries to verify personal details and ensure accurate processing.
  • 3. Processed travel claims, including kilometre and subsistence claims, to ensure accurate reimbursement.
  • 4. ADMINISTER AND IMPLEMENT LEAVE AND EMPLOYEE BENEFITS: Managed administration of Leave of Absence by capturing on PERSAL, processing Z1a forms, and recording G102/Z168. Implemented Policies on Incapacity Leave and Ill Health Retirement, managed leave records, payroll certification, and periodic remuneration to ensure compliance with regulations.
  • 5. MANAGEMENT OF PERFORMANCE INFORMATION: Administration of PMDS: Compiling booklets, Performance Agreements, Mid-term/Final Assessments, capturing on PERSAL #4.6.39. Compiled HR Returns, compliance stats, leave policy adherence reports, duty list and Z168 register, ensured compliance with Public Service Act, PSCBC/GSSBC Resolutions, EEA, LRA and Batho Pele Principles. Reporting Remuneration & Conditions of Service.
  • 6. MANAGEMENT OF RESOURCES: Supervised human, financial, and equipment resources, managing staff and resources within Sub-Directorate to optimise operational effectiveness. Monitored establishment, safe keeping of documents, filing & archives, registry management, 4cm file rule, locked cabinets, information security, filing plan and archives. Managed housekeeping supplies and operational resources.
  • Core function: HR Practitioner: Service Benefits related duties. Directly responsible for all six Key Performance Areas as per advert: Housing & Accommodation, Financial Assistance, Travel & Transport Benefits, Leave & Employee Benefits, Management of Resources, Management of Performance Information – in line with DPSA directives and Correctional policies.

Custodian Security Officer, Salary Level 5 – Component: Security

Department of Correctional Services – Glencoe Correctional Centre
02.2017 - 05.2018
  • Responded promptly to cleaning emergencies, minimising disruption to facility operations and visitor experience.
  • Notified maintenance team of breakages and damages, facilitating timely repairs. for prompt item replacement.
  • Ordered housekeeping supplies and guest toiletries to meet service demands effectively.
  • Managed administrative tasks as HR Admin Clerk to ensure continuity of Service Benefits functions during transition, supporting operational efficiency. Strengthened knowledge of correctional policies and security directives.

Student Correctional Officer

Department of Correctional Services
Ladysmith
12.2015 - 01.2017

· Served 1 year on a learnership programme split into 3 months physical training and 9 months of formative and summative

· Served 1 month as a probation student correctional officer

· Appointed as a leader to monitor and lead by providing progressive feedback to the mentor and HRD facilitator.

· Assisting in rehabilitation of offenders through human development in secure, safe human detention

Learn about the management of correctional facilities including security equipment and escorting the offender to court and hospital, and the gates

Internship Programme (HR Admin)

Department of Correctional Services – Ladysmith Correctional Centre
12.2014 - 11.2015
  • Coordinated leave requests, addressed HR queries, managed leave files, processed employee banking details for payroll, calculated leave gratuity, issued pay slips, prepared HR returns, processed housing guarantees, homeowners allowances, IODs & S&T claims, and compiled duty registers.
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Maintained clean, safe working environments to eliminate accident risks.

Education

Baccalaureus Technologiae (BTECH) - Human Resource Management

Mangosuthu University of Technology
12-2013

Bachelor of Business Administration - Logistic Management

Stadio Higher Education
05-2025

National Diploma - Human Resource Management

Mangosuthu University of Technology
05-2012

FET Certificate - Corrections Services

Zonderwater Training College (SASSETA)
02-2017

Grade 12 - Physics

Windsor High School
Ladysmith/ KwaZulu Natal
01-2007

Skills

I’m computer literate (MS Word, Excel,Powerpoint, Internet, intranet and emails)

I have good Communication (verbal & written) and problem solving skills

I have good Financial management and change and diversity management kills

Ability to work under pressure and team work

I have good leadership, planning and organizing skills

I have analytical problem solving skills

I have good Presentation skills, negotiation and Project Management skills

I have Creation, innovation and decision making skills

I have good interpersonal relations and listening skills

Certification

ID: 8905150888081

DOB: 1989-05-15

Marital status: Single

Race: African

Gender: Female

No criminal Record

Driver's Licence: Code 10 (EB)

Trainings

  • 1. Service Termination Administration (1 week): interviewing beneficiaries, correctness of signatures, calculation of GEPF, officials debts, Batho Pele Principles.
  • 2. Occupational Health and Safety Course (3 days): OHS procedures, COIDA Act, Ethics, Fraud prevention, Anti-Corruption, PFMA Sec 45, Disciplinary Code, Information Security, Filing Plan and Archives.

Competencies and Attributes

  • Understanding of Public Service policies and legislative frameworks (PSA, PSR, LRA, EEA, BCEA, PFMA Sec 45, COIDA, POPIA)
  • Knowledge of HR policy processes and implementation – converting policy into action
  • In-depth understanding of Public Service regulatory framework and PSCBC/GSSBC Resolutions, Batho Pele Principles
  • Plan, organise, lead and control; Project management, presentation, report writing
  • Change management, conflict management, facilitation and training skills
  • Team leadership, coaching and mentoring, service delivery and client orientation
  • Time management, confidentiality, integrity and honesty, assertiveness
  • Ability to network, influence and impact, applied strategic thinking
  • Willingness to travel – Code 10 licence, extensive travel between centres

PERSAL & Systems Competency (As Required)

Proficient in PERSAL: Admin #4.5.4, #4.5.11, #4.6.39, #5.8.5, #5.3.14 & #5.3.4, km claims #5.3.11, leave gratuity #5.3.7, salary administration, periodic remuneration, payroll certification, HR Returns, establishment control. Computer literate: MS Word, Excel, PowerPoint, Outlook, MS Teams, Internet/Intranet, online systems.

Knowledge of Acts & Legislation (As per Competencies)

Public Finance Management Act (PFMA) Sec 45, Public Service Regulations (PSR), Public Service Act (PSA), Labour Relations Act (LRA), Employment Equity Act (EEA), PSCBC & GSSBC Resolutions, Procedures, Batho Pele Principles, Conditions of Employment Act, COIDA Act (130 of 1993), OHS procedures, Minimum Information Security Standards, DPSA policies and Directives, Basic Conditions of Employment Act, Determinations on Leave and Special Leave, Financial Manual, Guide for Members of Executive, Protection of Personal Information Act (POPIA).

References

  • ZM. Canda, Canda, CC Staff Support, 036 637 6935, 082 811 5155, Department of Correctional Services, Glencoe Management Area, Ladysmith
  • T. Zindela, Zindela, Supervisor, 036 637 6935, 0656433001, Department of Correctional Services, Ladysmith Correctional Centre
  • B. Dladla, Dladla, Head of Correctional Centre, 0727633497, 036 6376935, Department of Correctional Services: Ladysmith Correctional Centre

Timeline

HR Admin Clerk, Salary Level 5

Department of Correctional Services – Glencoe Correctional Centre
06.2018 - 09.2026

Custodian Security Officer, Salary Level 5 – Component: Security

Department of Correctional Services – Glencoe Correctional Centre
02.2017 - 05.2018

Student Correctional Officer

Department of Correctional Services
12.2015 - 01.2017

Internship Programme (HR Admin)

Department of Correctional Services – Ladysmith Correctional Centre
12.2014 - 11.2015

Baccalaureus Technologiae (BTECH) - Human Resource Management

Mangosuthu University of Technology

Bachelor of Business Administration - Logistic Management

Stadio Higher Education

National Diploma - Human Resource Management

Mangosuthu University of Technology

FET Certificate - Corrections Services

Zonderwater Training College (SASSETA)

Grade 12 - Physics

Windsor High School
DLODLO SILINDILE MEMORY