Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

DIMPHO MAKAU

Client Service Officer
Ficksburg

Summary

As a motivated individual with some university experience and a strong passion for helping others, my goal is to build a meaningful career in public service, starting with the role of Client Service Officer at the Department of Labour. Although I did not complete my university studies in Chemistry, I gained valuable communication, problem solving, and organizational skills that I am eager to apply in a professional setting. I am committed to delivering excellent client service, learning continuously, and growing within the department. In the future, I hope to grow within the Department of Labour by learning more about labour policies and client services. I want to take on roles where I can lead, support others, and help make public services more helpful and respectful for everyone, no matter their background.

Overview

3
3
years of professional experience
4
4
Languages

Work History

Peer Educator

University Of KwaZulu-Natal
Durban
02.2024 - 06.2025
  • I provide accurate information and resources on sexual and reproductive health topics while promoting open dialogue about sensitive issues. I strive to create a safe and comfortable space for students to ask questions and express their thoughts.

Mathematics Tutor

Mariannridge Secondary School
02.2023 - 11.2024
  • Responsible for teaching mathematics to grade 10 students at Mariannridge Secondary School on Saturdays.

Bio 350 Class Rep

University Of KwaZulu-Natal
Durban
02.2023 - 11.2023
  • Facilitated as the main official link for communication between the Lecture and the rest of the class.

Supplemental Instructor for Physics 131

University of KwaZulu-Natal
Durban
02.2022 - 06.2023
  • Provide an academic support approach that employs peer learning to enhance student retention and success in challenging university courses with high dropout rates.

Education

Bachelor of Science - In Chemistry

University of Kwazulu-Natal
Durban, South Africa
04.2001 -

Bonela Secondary School
Durban, South Africa

Skills

  • Good communication

  • Leardership

  • Time management

  • Telephone skills

  • Strategic planning

  • Computer Literacy

  • Good communication

REFERENCES

1.Snethemba Magwaza -SI Coordinator

Phone: 07 8513 5640 Email : 215032269@stu.ukzn.ac.za

2.DR T.Miya-Bio 350 Lecture

Phone: 0312603336 Email : miyat@ukzn.ac.za
3.Professor Thomas Konrad- Math Tuition Director

Phone: 03 1260 7911 Email : konradt@ukzn.ac.za

4.Pinky Mnyaka -Peer education Director
Phone: 03 1260 7104 Email : mnyaka@ukzn.ac.za


Timeline

Peer Educator

University Of KwaZulu-Natal
02.2024 - 06.2025

Mathematics Tutor

Mariannridge Secondary School
02.2023 - 11.2024

Bio 350 Class Rep

University Of KwaZulu-Natal
02.2023 - 11.2023

Supplemental Instructor for Physics 131

University of KwaZulu-Natal
02.2022 - 06.2023

Bachelor of Science - In Chemistry

University of Kwazulu-Natal
04.2001 -

Bonela Secondary School
DIMPHO MAKAUClient Service Officer