Summary
Overview
Work History
Education
Skills
Timeline
Generic

DIMAKATSO MASETLANE

Intermidiate BA
Die Hoewes

Summary

Experienced Business Analyst with over five years in digital transformation and systems implementation across diverse sectors. Skilled in collaborating with multidisciplinary teams, driving efficient communication, and delivering tailored business solutions. Known for an adaptable approach, strong analytical thinking, and the ability to lead through change. Quick to learn new tools and methods and committed to continuous team and process improvement.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Intermediate Business Analyst

Boxfusion
02.2022 - Current
  • Coordinated team routines including daily check-ins, planning sessions, and feedback reviews.
  • Worked closely with distributed teams to promote clarity, collaboration, and shared goals.
  • Guided colleagues in applying effective delivery practices and encouraged skills growth.
  • Supported backlog management by working with stakeholders to clarify and prioritize features.
  • Helped identify blockers and collaborated on removing barriers to progress.
  • Facilitated engaging and structured workshops with stakeholders.
  • Regularly updated documentation and shared project insights to promote transparency.
  • Encouraged team improvements through reflection and open communication.
  • Participated in UAT phases to ensure final solutions met business needs.

Junior Business Analyst

Boxfusion
02.2020 - 02.2022
  • Supported Agile delivery cycles by contributing to planning and execution.
  • Gathered business inputs through interviews and sessions to shape project scope.
  • Converted client goals into actionable functional requirements.
  • Handled simultaneous priorities and contributed to time-sensitive delivery targets.
  • Participated in post-release evaluations and adjustments.

System Support Engineer Intern

Merchants Vodacom Business Unit
05.2019 - 01.2020
  • Provided desktop and IT support to internal users.
  • Installed and maintained hardware/software and addressed network issues.

IT Assistant

University of Mpumalanga
01.2018 - 01.2019
  • Supported the IT team with system setup and maintenance.
  • Assisted users with daily IT issues.

Business Administration Learnership

AMEC Foster Wheeler
11.2014 - 10.2015
  • Rotated through multiple departments gaining broad operational exposure.
  • Supported administrative duties and project coordination tasks.

Education

Business System Analysis Certificate -

University of Cape Town
09.2023 - 10.2023

Diploma in ICT (Application Development) -

University of Mpumalanga
01.2016 - 01.2018

Matric Certificate (Bachelor Pass) - undefined

Lethulwazi Comprehensive School

Skills

Agile Project Support

Timeline

Business System Analysis Certificate -

University of Cape Town
09.2023 - 10.2023

Intermediate Business Analyst

Boxfusion
02.2022 - Current

Junior Business Analyst

Boxfusion
02.2020 - 02.2022

System Support Engineer Intern

Merchants Vodacom Business Unit
05.2019 - 01.2020

IT Assistant

University of Mpumalanga
01.2018 - 01.2019

Diploma in ICT (Application Development) -

University of Mpumalanga
01.2016 - 01.2018

Business Administration Learnership

AMEC Foster Wheeler
11.2014 - 10.2015

Matric Certificate (Bachelor Pass) - undefined

Lethulwazi Comprehensive School
DIMAKATSO MASETLANEIntermidiate BA