DIMAKATSO MASETLANE
Intermidiate BA
Die Hoewes
Summary
Experienced Business Analyst with over five years in digital transformation and systems implementation across diverse sectors. Skilled in collaborating with multidisciplinary teams, driving efficient communication, and delivering tailored business solutions. Known for an adaptable approach, strong analytical thinking, and the ability to lead through change. Quick to learn new tools and methods and committed to continuous team and process improvement.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Intermediate Business Analyst
Boxfusion
02.2022 - Current
- Coordinated team routines including daily check-ins, planning sessions, and feedback reviews.
- Worked closely with distributed teams to promote clarity, collaboration, and shared goals.
- Guided colleagues in applying effective delivery practices and encouraged skills growth.
- Supported backlog management by working with stakeholders to clarify and prioritize features.
- Helped identify blockers and collaborated on removing barriers to progress.
- Facilitated engaging and structured workshops with stakeholders.
- Regularly updated documentation and shared project insights to promote transparency.
- Encouraged team improvements through reflection and open communication.
- Participated in UAT phases to ensure final solutions met business needs.
Junior Business Analyst
Boxfusion
02.2020 - 02.2022
- Supported Agile delivery cycles by contributing to planning and execution.
- Gathered business inputs through interviews and sessions to shape project scope.
- Converted client goals into actionable functional requirements.
- Handled simultaneous priorities and contributed to time-sensitive delivery targets.
- Participated in post-release evaluations and adjustments.
System Support Engineer Intern
Merchants Vodacom Business Unit
05.2019 - 01.2020
- Provided desktop and IT support to internal users.
- Installed and maintained hardware/software and addressed network issues.
IT Assistant
University of Mpumalanga
01.2018 - 01.2019
- Supported the IT team with system setup and maintenance.
- Assisted users with daily IT issues.
Business Administration Learnership
AMEC Foster Wheeler
11.2014 - 10.2015
- Rotated through multiple departments gaining broad operational exposure.
- Supported administrative duties and project coordination tasks.
Education
Business System Analysis Certificate -
University of Cape Town
09.2023 - 10.2023
Diploma in ICT (Application Development) -
University of Mpumalanga
01.2016 - 01.2018
Matric Certificate (Bachelor Pass) - undefined
Lethulwazi Comprehensive School
Skills
Agile Project Support
Collaboration
Team Guidance
Knowledge Sharing
Workshop Coordination
Requirements Gathering
Business Needs Analysis
Solution Scoping
Sprint Coordination
Delivery Monitoring
Process Evaluation
Optimization
User Acceptance Testing
Documentation
Reporting
Stakeholder Communication
Engagement
Time Prioritization
Task Prioritization
Fast Learner
Adaptable
Microsoft Office Suite
HTML
Android Studio
Communication
Leadership
Mentorship
Meeting Facilitation
Conflict Resolution
Adaptability
Decision-Making
Time Management
Timeline
Business System Analysis Certificate -
University of Cape Town
09.2023 - 10.2023
Intermediate Business Analyst
Boxfusion
02.2022 - Current
Junior Business Analyst
Boxfusion
02.2020 - 02.2022
System Support Engineer Intern
Merchants Vodacom Business Unit
05.2019 - 01.2020
IT Assistant
University of Mpumalanga
01.2018 - 01.2019
Diploma in ICT (Application Development) -
University of Mpumalanga
01.2016 - 01.2018
Business Administration Learnership
AMEC Foster Wheeler
11.2014 - 10.2015
Matric Certificate (Bachelor Pass) - undefined
Lethulwazi Comprehensive School